Criswell Chrysler Jeep Dodge

Bill was extremely courteous. He was very thorough in explaining the features of the vehicle we were looking at and the differences in the different trim levels. In addition he did not play games while negotiating the price.\r \r ""Posted as a service per authority of the business, review written by customer.""\r more

Everything was great! They were able to successfully find the car of my dreams at a reasonable price with all the features I wanted in a car. more

I love my new Jeep Gran Cherokee SRT and could not think of another dealership other than Criswelll for any future purchases! more

Mike and the team were extremely helpful and provided great objective on the right Jeep Wrangler for me. The team rapidly negotiated a win-win price point. Further, everyone went out of their way to accommodate my schedule, staying late past closing to help finish the deal and get oriented. I never felt hurried or pressured. Great experience overall - I'll be sending folks their way. more

Leon was very friendly and helpful. He took a lot of time answering out question and was very helpful with the test drive and application process. He enjoys his interactions with his clients and is advocate of them, working between the purchaser and the dealership, finding the right vehicle for the client while staying withing boundaries as set by price. more

David Merritt, the Sales Consultant, carefully listened to our preferences and requirements relative to a new car and offered suggestions on vehicles that might meet our needs. After we had narrowed down our selection, and despite my skepticism about a car purchase being within the realm of possibility at this point in time, David and Ale Toueg, the Sales Manager, went above and beyond to come up with a deal that we simply could not pass up. more

Mike was very friendly and down to earth and helped with our trade-in and finding the exact Car we wanted and for a great price. Jeff in the finance dept. was also very friendly and helped us get the rate/payment/warranty right where we needed. Overall pleasant experience and I def. recommend this dealership. more

I would highly recommend this location to friends and family.\r I now own two Grand Cherokees!\r more

Once I decided to get the car he helped my father and I navigate the inside of the car and showed me new things about the car I would have not noticed. Mike was very knowledgeable of the car which helped. more

This is my first Chevy purchase ever! I love my car. more

Leon Travis immediately contacted me and provided very thorough and friendly service. He was prompt and was always available at the scheduled times. If I was unable to reach Leon since he was with another customer, the sales Manager Ale immediately handled my question and didn't keep me waiting. I bought a 2013 Grand Cherokee and couldn't have been happier with the experience with Leon and Criswell. I definitely will recommend them to others, and I plan to make future purchases with Criswell. more

Thanks to the quality of its employees, Criswell Chevrolet in Gaithersburg has proven to be first rate! more

Derrek sealed the close, walking me through the car again with my wife, cleaning up the vehicle from bumper to bumper, and demonstrating the same professionalism that kept us in Criswell through the deal. more

Jason Allen is definitely the go-to salesman when buying a Jeep! He is, without a doubt, the most knowledgeable and helpful we could've hoped for. There was not one question we had that he didn't know the answer to, and he added a few suggestions to help us choose the safest ride for our teenage son. more

I was looking for a Jeep Wrangler Unlimited on a fairly tight budget. Jason listened to exactly what I needed and even read between the lines on what I truly hoped for. Taking into consideration my limitations, he hunted down my dream Jeep and he and Ale worked out a deal I could afford. Jeff did some negotiating with the banks and was able to match the low interest rate my bank had already approved for me, making it convenient for me to just take care of everything there at Criswell. Everyone I encountered was friendly and even seemed to share in my excitement. more

After having a terrible experience at another dealership, I reached out to Rhonda Duncan to inquire as to a certain vehicle they had in stock. I explained, I wanted a straight forward sales experience. Rhonda was prompt, professional and very honest during the entire transaction. Sam Hall, the General Sales Manager, met with me to evaluate my trade-in and gave me a very fair price without having to haggle. With these things agreed on, I left a deposit on the vehicle. During the next few days, Jeff Duncan helped me beat the loan rate offered by my bank, and was available for any questions or concerns I had. On Saturday we came to pick up the new Jeep, and it was all washed, gassed and ready to go. The sales paperwork was a quick and easy process. Rhonda spent time hooking up my phone to the Jeep and showing me how to use its features. Other salesman who were not part of my transaction, came up to congratulate me on my new Overland Summit, and were very friendly each time I was in the showroom. I have bought cars from Mercedes, BMW and Volvo, and this was by far one of the best sales experiences I have had. Additionally, my new Jeep is AWESOME! I would HIGHLY recommend this dealer to anyone in the market for a new vehicle. I drove and hour to give them my business and would again. more

Dustin helped me with my fuel pump and recommended service, i ll only use him he s got great customer service skills more

I had a very good experience buying my new Jeep from Criswell. The staff, in particular Leon Travis and Jeff Duncan, were very helpful thoughout the process. I thought the final negotiated price was fair for the vehicle and I'd recommend anyone else purchase a vehicle from this dealership more

I didn't feel rushed when I finally decided what to purchase. Mike made sure I knew everything about the car before I left he dealership. Everyone was very helpful. Great experience! :) more

Dustin gives excellent service. He explained to me that I had a bad fuel pump and what needed to be done. He was extremely personable and knowledgable. I plan to come back to have other required maintenance service performed on my Jeep, which Dustin recommended. Thank you Dustin! more