Cristiana Ferrari, DDS

She exceeded my expectations!Wonderfull service.Doctor\r Ferrari and staff are so dedicated , professional and caring.\r I am so happy to find her and very pleased with all the\r work that she provided to me.\r She is very gentle and painless,her staff is very helpfull\r and always handled my insurance problems beautifully.\r Thanks a lot to you all.\r Highly recommended more

Thank you very much for my new smile and everything you have done for myself and family.We are very happy to be one of your patients and looking forward to my next visit. more

My first visit with you and staff was outstanding.I was never happy before with my previos dentist.Dr.Ferrari you are the best. more

Before know Dr.Ferrari I had the same dentist for several years .He was fine however he could not get me any better regards my persistent bleeding gums and bad breath!Besides scaling my roots he never tried anything alternative treatments or medications with a strong argument that ""my insurance would not cover"".Out of blues A bad toothache aroused during my dentist vacation,scarred of pain get worse and the fact I never had a cavity filled I suspected that the pain will be related to my gums.Recommended by one of my co-workers , I decided to see Dr.Ferrari.she has been the first dentist to take the job to educate me about my oral condition and my treatment options.she is very gentle , works with advanced technologies and her dental care is outstanding.i wish I could meet her years before,probably I will not have to loose a tooth because my progressive gum disease that was left untreated for years.She treated my ill mother with such compassion charging me almost half price of my previous dentist.Staff is friendly , efficient and Helpful.It is a complete service.She has the closest accurate billing system of al medical and dental facility that I ever been! more

I went for my first appointment to get a cleaning and discuss my options for a deep cleaning. She came in and looked at my x-rays and began her sales pitch. In the first 5 minutes she was trying to sell me the Mercedes Benz of toothbrushes and instilling the fear of losing all of my teeth. Upon measuring my gum pockets and seeing mostly 3's and 4's she found 4 5's and told me we had to proceed with an aggressive treatment plan. She asked if I had any questions and the only one I had was how much my insurance would cover. My understanding of my insurance was a $100 copay for scaling/ deep cleaning. She told me she would put together a treatment plan and then left the room. Within a minute, one of her staff came in with a ""treatment plan"" or should I say $2800 bid to do the deep cleaning ($900 would have been my portion). Usually most dentists can do this type of work in 1-2 visits- she had me scheduled for 5!!!!! Her staff offered me a payment plan when I stated I would have to think about it. I immediately called my insurance company and explained the situation. The gentleman on the phone graciously reviewed the billing codes she had used and told me that only one of them was a legitimate billing code for my insurance and could not locate the rest of the codes based upon their description either. She may be a great dentist, I don't really know but the first thing on her mind was clearly $ signs!. The rep at my insurance company suggested I find a new dentist too out! more

This is a factual story with NO embellishments. Christina Ferrari did a great job with the actual work on my teeth. The only negative is that she forgot to do the other half of my fillings which I had to remind her of, before leaving the office and she was a bit cocky and harsh with me, not to mention rough. That being said I was still planning on having her do my veneers which we discussed at great lengths because i saw her talent. My only problem is with their unethical billing practices. After being pre-approved by my medical insurance, I paid the overpriced amount of my bill. I was fine with it because that's what I expected to pay. Three months later I receive a bill for $35. I call the office and ask them to waive the fee being that $800 was already paid between myself and my insurance for minimal dental work. The billing department which is the front desk assistant explained that she was unable to waive the fee. I clarified with her that I was planning on spending an additional $10,000 on veneers with their office, so the least they could do was make this tiny headache go away. She again said she couldn't do it and was VERY rude to me. I told her to speak with the dentist about this and remind her of the 10K I was about to spend in her office. I told her to see what the dentist had to say about waiving this tiny $35 bill. Low and behold I receive a collections notice 2 weeks to the day after receiving the first bill. So basically Christina's office assistant sent me to collections potentially screwing up my credit over $35 two weeks after sending me a bill. I would not recommend this office to anyone. I have never been treated more badly by someone who was about to take 10 grand of my hard earned money. needless to say, I will be going elsewhere for the veneers. more

Dr. Ferrari is seriously the best dentist I've ever gone to. I recently had my top two wisdom teeth removed there and it was painless during the removal and afterward, the healing process was fast and simple compared to my last two wisdom teeth (very bad experiences! Painful and long healing time). She's also very nice and makes you feel comfortable if you're an uneasy patient, like me. I couldn't recommend her more highly! more

I never like much going to the dentist, but I should say\r going for dental visits with doctor Ferrari turned out\r in a pleasure.\r She is not only a great dentist, but also a real human\r being.\r I spent most of my life with my teeth dilema until find doctor Ferrari years ago.\r In two visits , she gave me back a confidence to smile,\r her refined cosmetic is impecable and I always will\r have a gratitute towards her.\r Thank you doctor for all the care that you have been provinding for myself and family.\r You are a Gemmmmmmmm. Pros: painless shots,competent,skilful more

I was referred to Dr. Ferrari by a friend after years going\r to my family dentist.\r Changing a family dentist it was a big deal for me, but\r I had no choice.\r I was very impressed on my first visit, besides a such\r completed exam, she took her time to walk me through of any work that I need .\r Everybody is helpfull, professional and hands on, and you really don't need to go to Beverly Hills to get your Veneers re-done.\r Her painless injections are her trademark plus the shaking technique works!\r Pros: professional,gentle,painless more

I justed moved to L.A., and my big fear it was to find a great dentist to take care of some pending dental problems.\r I was so lucky that she is just located across my work and after asking people around ablout her I got a wonderfull feedback about her and her office.\r Besides a awesome dentist ,she is a quality human being.\r She is on top of any detail of my extensive dental work and her gentle touck makes her the best !\r The staff is really competent, helpfull and friendly.\r I am so glad that I foynd this dentist.\r I really recomended this professional for your dental\r needs. Pros: patient,gentle,perfectionist. more

My experience with Dr.Ferrari it has been always very\r pleasant.As a person who is a complete dental phobic,\r the doctor and staff put me at ease.Dr.Ferrari is very gentle and has exceptional mannerisms when detaling the treatment recommendations.Staff is so prefessional\r and when comes to a insurance copays they are very clear and concise.\r I would highly recommend this office for the dental needs.\r Pros: very gentle,painless,right price more

They only fix what really needs to be fixed and don't try to rip you off in anyway.\r Her staff is really attentive and nice.\r Dr. Ferrari always makes sure everything is good.I wish\r if I knew her years ago.\r I love this dentist I'would give more stars if I could. **********. Pros: honest, professional, patient. more

I've been switching dentists -- going to the previous one if they were available when I wanted an appointment or if they weren't trying my luck with another -- in search of THE ONE for years!!!! The one who I would make my regular dentist and happily, loyally return to every 6 months for my biannual check-ups, even if I had to wait a day for my appointment ;) Well, my search ended when I found Dr. Ferrari!! I was surprised by how enthusiastic my friend was about her dentist and I decided to make an appointment for myself, and now I think we're both going to form a Dr. Ferrari fanclub together! From the moment I was greeted, or rather welcomed, Dr. Ferrari was positively charming! She was bright, so friendly, and utmost attentive. I've really never felt so at ease and well-taken care of -- she brings down the barrier between patient and doctor so you're sharing and gaining the most from your treatment, which is really how it should be! If I had to describe Dr. Ferrari's work in one word it would be Thorough! As a new patient, she performed full mouth xrays, a complete history review, and a superb (yet surprisingly gentle/bloodless) cleaning! She made sure she had addressed all my concerns before I got up from the chair. It was like she was making up for all the years prior to my coming to her, all those years when I was in the hands of other I must say less-than-stellar dentists. I'm happy to finally be in the care of Dr. Ferrari because I have a true never-before-now confidence that I am in good hands. I've noticed a review on here speaks negatively of Dr. Ferrari's staff... and I don't know but the girls I had the pleasure of interacting with were actually very professional! And as for the cost of treatment, compared to my history of similar treatments by other dentists, Dr. Ferrari's services are very sensibly priced -- and you get the benefit of quality for value paid! I recommend everyone make an appointment with Dr. Ferrari and see what I mean! Even just for fun -- yes that's what I said FUN at the dentist! Oh, didn't I mention she's originally from Brazil? Pros: Skilled & highly personable, nice location Cons: Just that I didn't find & make her my dentist before now! :) more

Doctor Ferrari and staff are so dedicated ,professional and caring.\r She was the first doctor to take her time to educate me\r about my mouth condition.\r Fabulous service.\r She is a great listener, very patient and gentle.\r Staff was very helpfull to answer my questions regards\r my insurance.\r highly recommended. Pros: free large parking lot , light touch,ambience. more

Doctor Ferrari is a gem.If you are scared going to dentist\r you should visit Dr. Ferrari.\r My first visit was very plesant.Her unique style dedicates a lot of attention on my priorities.\r She made me so confortable to talk about my smile without to push me in to a agressive makeover dentistry.\r I loved her office and staff is very helpfull.\r Gosh, her injections are completely painless.\r Thank you Dr. Ferrari Pros: painless injections more

I have the same dentist for several years.\r One day he decided to send me to a periodontist that\r wants to operate my gums.\r My coworker referred me to doctor Ferrari for a consult.\r She cured my gums in two visits.\r I can say that I really love to go to my dentist and\r to top off the has a incredible personality.\r Makes me feel at home.\r Highly recommended ! Pros: gentle,patient, affordable more

I had a simple question about the charges given to me and I asked them in a very calm tone. The receptionist became heated and accusatory. Lousiest customer service I have EVER experienced in a medical facility. I was also charged an exorbitant amount for my first visit- $370 for a cleaning and xray with insurance! because they chose to do the more expensive cleaning. more

They overcharged me more than $400 for the same service my collegue received from another doctor under the same insurance. They ended up refunding me part of the charge. However; Definitely Not Recommended!! more