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Businiess name:
Cristiana Ferrari, DDS
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Review by:
citysearch c.
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Review content:
I went for my first appointment to get a cleaning and discuss my options for a deep cleaning. She came in and looked at my x-rays and began her sales pitch. In the first 5 minutes she was trying to sell me the Mercedes Benz of toothbrushes and instilling the fear of losing all of my teeth. Upon measuring my gum pockets and seeing mostly 3's and 4's she found 4 5's and told me we had to proceed with an aggressive treatment plan. She asked if I had any questions and the only one I had was how much my insurance would cover. My understanding of my insurance was a $100 copay for scaling/ deep cleaning. She told me she would put together a treatment plan and then left the room. Within a minute, one of her staff came in with a ""treatment plan"" or should I say $2800 bid to do the deep cleaning ($900 would have been my portion). Usually most dentists can do this type of work in 1-2 visits- she had me scheduled for 5!!!!! Her staff offered me a payment plan when I stated I would have to think about it. I immediately called my insurance company and explained the situation. The gentleman on the phone graciously reviewed the billing codes she had used and told me that only one of them was a legitimate billing code for my insurance and could not locate the rest of the codes based upon their description either.
She may be a great dentist, I don't really know but the first thing on her mind was clearly $ signs!. The rep at my insurance company suggested I find a new dentist too out!
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