Crain Heating and Cooling

I'm first time using Crain Heating and Cooling service. Jason came help check my furnace, he doing very good job, he cares customer. I'm very happy with his work, will ask their help again if I need help on my furnace. more

I found Crain thru Google and am so glad I did. The web site was helpful because it listed the points of the service, a routine furnace check and maintenance, so that eliminated guesswork on my part. When I called, Audrey (a real live person!) answered and was extremely pleasant and helpful. She explained the procedure to me and assured me all the technicians are licensed. She offered to call the tenants at the homes where I wanted service so I didn't have to do it. And Crain accepts credit cards by phone, which is a plus. It's difficult to meet tradespeople on the job, especially if you have to wait hours to be sure and be there in their "window of opportunity". Jason was my tech. He called ahead of time so there was plenty of time to make sure someone was on site, and he did a thorough job. His report was very positive which told me he is honest and isn't using the discount offer to generate repair business. I just went thru that with a sewer guy and it's very discouraging. So, I'm looking forward to Jason coming to my house tomorrow to check my furnace, and then moving on to the other rentals I have. I feel confident that I can call Crain for other heating/cooling jobs and get the same great service. Sharon Nelson Walled Lake, MI Happy Customer more

Team did everything they committed in a professional manner. Team was on time, neat and things work well. Highly recommend Crain. more

prompt, neat, knowledgeable, kind, efficient, and thorough. I would gladly recommend them to others. more

A great company you can trust. Service was quick and efficient. A company you can rely upon in an emergency. Look no further in finding a heating and cooling company. more

very quick service i was able to get service same day audrey called me back and had me setup for my service call within 2 hours. jason came serviced us. we will call back in the spring for our AC to be serviced more

We are very pleased with the service provided to us by Crain Heating and Cooling. We are confident that they will continue to be a business that can be trusted. Helpful hints were provided by the owner, Jason, to keep our furnace running efficiently. We hope we do not need his services very often, but we feel that he will do his best to accommodate us in any way he can. more

Any time you make a large (expensive) home purchase you hope for the best, best service, best product, best price. Our new furnace and A/C were only installed yesterday (10/13/15) Crain has been top notch! Great friendly folks, cleaned up above expectations and so far the furnace worked so well my son had to open his window and we turned down to 64 from 67 this morning, not to mention I never HEARD it run! I'm a cool temp person, cant WAIT to see how wonderful the AC runs next season! I would recommend this highly professional, efficient company if anyone needs furnace or AC assistance! more