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Crabtree Automotive

4.9
116 reviews
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id: 31258083
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1110 Hill St SE
Albany, OR 97322

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(541) 967-7892
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Reviews
( 104 )
( 9 )
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Best

I brought my car in because the engine light was on. After checking it out, they couldn't find the problem. I was charged a minimal amount for their time, and will come back whe...

Worst

I would like to thank you for your quick and professional work on my 1998 chevy p.u. I can see marking up your parts to help make your business profitable but when you charge $560...

Great Customer Care 3/4/2014

First time going to Crabtree Automotive and it was nothing but a positive experience. more
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Not happy right now! 3/3/2014

not so happy this time. My dash was put together poorly. My fuse box covers were not put on at all. I'm MAD my shifter had 2 scratches down the side of it!! more
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Great Friendly Service 3/3/2014

They provided a ride for me to and from the shop. Great friendly service. more
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lube oil filter service 3/1/2014

friendly, prompt, best deal in town for oil change more
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Another Satisfied Customer 2/25/2014

I was assisted by a very friendly staff who accommodated my busy schedule. They total invoice came in a few bucks under their estimate and the work was completed on time. more
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friendly 2/21/2014

The staff is always friendly. I have always thought of them as being honest and looking out for the customer. more
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detailed information 2/19/2014

Trust is very important to me, just because I am an older woman does not mean I am not smart enough to understand what is going on, I appreciate the time that is given to explain what the problem is. more
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Very thorough and not pushy in the least 2/15/2014

It was a pleasant experience even though it was an expensive job. I knew that going in but it turned out to be less than I expected. more
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Friendly and acurate service 2/15/2014

You guys are awesome. Customer service is great. My car is always finished on time. You keep my old car running like a charm. Thank you more
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Honest, professional and very kind. 2/12/2014

I am quite pleased with the service I received. I think honesty and kindness go a long way and you top that off with super professionalism then you've got me as a client for life. They took excellent care of my car even when I wasn't able to pick it up right away. They broke things down in a way I could understand. They presented all the things I need to have done but weren't overly suggestive to do them all right now. They broke it down to what I needed to do now and what could wait a month or so. I was very pleased and I will return to Crabtree Automotive. more
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Sebring Service 2/5/2014

Took my wife's Sebring in for an oil change and transmission flush. Also had a complete check up for an upcoming trip. As always, they did a top notch job at a most reasonable price. If you are not using Crabtree Automotive for your vehicle service/repair needs, you are missing out on a truly honest and exceptional experience. more
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"Crabtree Auto" Great buisness . 2/1/2014

I have been taking my cars to Crabtree Auto for several years and have always been very pleased with the service and the staff. The prices are reasonable and they stand behind the work that is done. more
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nice facility but needs work 1/24/2014

I was disappointed with the service. my low.tire light was on and it confused them. all they.had to do was check the tire.pressure. the hours aren't really convenient for any one with a job. the shuttle service is helpful but plan on waiting. a good start to customer service but have.room to grow. more
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Great job. 1/18/2014

As always the workmanship is terrific, as I have come to expect. Plus the personal attention of the staff is completely awesome. It is a small town feeling, with an uptown class act. more
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Great service and friendly people 1/3/2014

They always explain what repairs and service needs to be done on my cars. My cars have high mileage and these people keep them running. I have recommended them to many of my friends. more
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Excellent Service 12/31/2013

I trust Crabtree Automotive with my 2012 Dodge with 20,000 miles and my 1990 Farm Dodge with over 200,000 miles! They help me maximize the value of my vehicles and that equates to dollars in my pocket. more
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great 12/21/2013

We always appreciate and value your friendly prompt response and service. Love doing business with you. more
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CUSTOMER SERVICE 12/17/2013

THE WORK IS GREAT AND THE CUSTOMER SERVICE HAS ALWAYS BEEN GREAT ALSO. more
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Honest and reliable 12/14/2013

I have never really found an automotive center to be honest and reliable. They do awesome work and they get it done quickly so you have your car back quickly. more
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