Coyote Auto Center Inc.

I have been using Coyote for both of my cars (Miata, Sienna) for two years. I have confidence in the work they, particularly that they will do only what is needed and do not pile on extra repair costs. I do not find them significantly lower priced than dealerships. However, they do quality work. It comes down to trust and I trust them more

In my opinion, a business needs at least 2 key qualities to be successful: 1) Expertise in whatever it is they do and, 2) Provide value to the customer. Coyote has achieved the former. The staff are very competent, and the customer service is good too. In my mind, however, the latter (#2) is questionable. I've taken my car to Coyote over the last 4 years or so. My gut instinct tells me that what I've received was overpriced. Whether the costs were truly justified, I'm not sure. I'm not a mechanic, not mechanically inclined and don't know any mechanics (unfortunately). The bottom line is that I've walked away (several times now) with the feeling that I did not receive value. I do, however, believe they do repairs correctly, and that is why I have returned. Regardless, the perceived lack of value is an unfavorable perception for a customer to have. I feel I've given them enough opportunities. Next time, I am going somewhere else. more

The owner at Coyote treated me right! He did a great job removing the half dozen, or so, parking lot dings from my vehicle. The quote was reasonable and the quality of work was second to none. I checked out 4 or 5 other body shops before I settled on Coyote. I felt comfortable giving my car to them, compared to some body shops that seemed to have a hurry up in-and-out attitude. I would say Coyote Auto Center is one of Huntley's best places to take your car for body & paint work. more