Courtland Hearth & Hardware

Claim
marker

6 N Bond St
Bel Air, MD 21014

marker
(410) 838-5161
Incorrect info? Correct your listing
Reviews
( 2 )
( 2 )
( 0 )
( 0 )
( 3 )

Best

Kudos to Courtland and their service department. I thought I needed a new stove but when I called in and talked to Mary the service manager, she suggested a thorough cleaning firs...

Worst

Be very careful when you buy things from this store. If you buy anything before a storm, you can not return it. There are more than 40,000 people in Harford County without power...

Bad customer service and return policy!!! Buyers Beware! 8/29/2011

Be very careful when you buy things from this store. If you buy anything before a storm, you can not return it. There are more than 40,000 people in Harford County without power and you can't return hammers, screwdrivers, flashlights, batteries, extension chords, etc. You can't return a hammer because it ""could be"" used to board up doors or windows. You can't return an extension chord because it ""could be"" used for a generator. I was told that these items couldn't be returned because people were buying them ""just in case"" and the shelves were bare because people were hoarding. Correct me if I'm wrong, but don't all of the emergency preparation documents tell you to buy things ""just in case"" you need them for the storm? Very poor! The manager said the owners created this return policy and it will be used now and in the future. I know when I went in there was no sign saying this was their policy. Save yourself lots of time and aggravation... go to a store that honors their customers and return policy! more
< Previous 1 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021
Additional information
  • Hours: Sun 8am-6pm, Mon-Fri 8am-8pm, Sat 8am-7pm
  • Payments: American Express, Discover, Master Card, Visa
  • Neighborhoods: Bel Air
badge