Cottman Transmission Ctr

When my 1998 Jeep Wrangler wouldn't start I dreaded trying to find a place around here to take a look at it. Everywhere is paved and I'm pretty sure I drive the only 4x4 in our apartment complex. I started looking online and found Cottman Transmission Center almost immediately. What attracted me to them was their multitude of positive reviews. After calling a few places I called them just to get an idea what a diagnostic visit would cost and possible prices for what I thought could be the repair scenario. I got Daniel, the owner, on the phone who was very straightforward with me, he quoted me one of the lower diagnostic prices and when I tried to get a 'possible scenario' price out of him he told me, "Ma'am, with all due respect, until I see the car I would hesitate to even give you that. I couldn't diagnose your car over the phone any more than I could guess it's color." Pros: Professional, Respectful, No 'car-speak', Reasonable Cons: Tiny Parking Lot more

I was quoted a price and they didn't raise it like usually happens. I asked about some other service for the car and they recommended waiting for another 2000 miles! Thank you for being honest. Very friendly and helpful people at desk. Met owner and really appreciated his helpfulness and honesty. I feel like I have been taken advantage of in the past because I am a woman. Pros: FFixed problem at cost much lower than quoted by others Cons: They are busy! more

Got similar quotes from dealer and tire shop with 100% markup on parts. Cottmans in Cary saved me $500 in parts in labor over the other guys. more

This is by far the best car related experience I have ever had. I was originally quoted $1200 for a part on my car at a place I will leave nameless, however I brought my car to Cottman Transmission and they managed to knock off almost $400!!!! I couldn't believe it!! The owner called multiple places for me so that he could find the cheapest option and sure enough got the part I needed the very next day!!! The location is also very convenient for anyone in Raleigh, Durham or Chapel Hill. I highly recommend this place!!! Pros: Excellent Service more

I moved here from Florida and was doubtful about finding a great mechanic- it?s a very frightening (is somebody going to irreversibly mess up my car?) and possibly expensive endeavor. My check engine light came on and it was time for my timing belt to be changed. I found Cottman online and decided to try them out. They quoted me for the timing belt and it was in the ballpark for what I would have paid for in Florida (I called and asked my mechanic there). In addition, they discovered that one of my oxygen sensors was the reason for the check engine light. They quoted me the lesser cost for all the oxygen sensors and it ended up being the most expensive but they said that because they quoted me the lesser price, I only had to pay that amount! Needless to say, I was thrilled about that. About 6 months later I was having starting problems and I brought it to them again. They determined that it was the starter and quoted me the price for a new one (and that is what I paid). They are really great people who love working on cars. The price they quote is the price you pay. I?m so happy that I found a mechanic that I can call and they can handle the problem fast and effectively. Pros: Very helpful, quote price is what you pay Cons: NONE! more

When the dealer service center told me how much it would cost to repair my transmission I decided to check the internet for a second option and found Cottman Transmission Center of Cary. A few minutes on the phone to review the problem was all it took to have me call a tow truck and get my car over to their shop. I?m very pleased with their professional service at significant cost saving over the dealer price quote and will look to them for my automotive needs in the future. Pros: Quick repair at a far price Cons: None more

My F-150 brakes were grinding. They identified the need for new pads and rotors, nothing more. Complete job finished in 2 hours. Just got back. Drives fine now. Comes with 90 day warranty as part of the deal. No upselling, not a chain. Decent prices. Pros: same day service; friendly, intelligent staff Cons: not much of a waiting area, no wireless Internet. more

I approached Cottman thorough other references and they gave me a honest approach to deal with the check engine light issue. As a result of that, i handed over my car to them & the result was positive. Pros: Honest, Warm , Accurate estimate Cons: pricey, no internet for waiting customers more

My brake indicator light was coming on intermittently. The dealer wanted to charge almost $100 just to look at the car and determine the problem. At Cottman, the diagnostics were complimentary. Turned out it was my front brake pads; they called and had the correct ones for my car brought over to their store and replaced them while I waited, which was great, because I had drove all the way from far N Raleigh. The brake pad replacement was less than it would have been at the dealership. Pros: Free diagnostics more

Our transmision was broken and we took it to our dealer 1st and they wanted to replace the whole transmission...we went to Cottman's instead and the rebuilt the transmission at 1/3 of the cost and when I had a leak from thier work they promptly repaired it without quetsion. I will never take my car to the dealer again! This Cottman's has made me a customer! Pros: Warranty service more

Went to AAMCO first and felt like I was talikng to a used car lot salesman. AAMCO quoted me a price without even looking at my car $2495.00 Pros: Total Professionalism Cons: Street signs - hard to see more

I've waited about 4 weeks to create this review because I didn't want to be too quick to praise a major job right after it comes out of the garage. Pros: Service, Communication, Business Like Cons: None more

They did exactly as they explain they were going to do. They had my car done and back to me in a timely manner. They made me feel like if i have any problems at all with there work I could just bring it back and they would take care of it. They help me by giving me a coupon for $200.00 off the work I had done. I was very pleased with them Pros: They were very fast and were done in a timely manner. Cons: I didn' have any cons. more

We have had our 1999 Dodge Caravan in to see Daniel and Brad on two occasions now. We are new to the area and didn't know where to go so we were looking around on the internet. more

We have used Cottman in Cary on several occasions and have always received top quality service, from front office to back door! Brad and Daniel have helped us get our vehicles taken care of and back on the road quickly and effectively, which is critical for a small business. We run our business, 5Star Awards, from our home, and we are all over the area meeting clients and delivering, as well as picking up supplies. Our vehicles are extremely critical to our effective operation and we consider Cottman our partner in that they are the ones that fix our problems and keep us going. We give them high marks in all areas and appreciate having them on our team! Lisa Higginbotham, 5Star Awards, Inc. more

My car was acting sluggish, I called around a few places, one guy actually talked my ear off, but was going to charge me $90.00 and hour, to drive it around and see what is wrong with it, I hear he is the "best," but unfortunately my pocket can not afford him..so I went to Cottmans, where my boyfriend and I met Daniel, who was heaven sent. I am on my own, in a new state, with just my boyfriend, and making minimum wage to get through school, he was fair, honest, and he didn't look at me like a dollar sign, which was kind of nice, and is hard to find. I will be going back, and so is my boyfriend, Daniel is a wonderful man, and I am definately happy with everything, and will be seeing him soon to get the remainder of my car fixed :) it's old, and needs some loving! more

After receiving mixed messages from another auto shop about which repairs my car needed, I sought a second opinion from Cottman Transmission (which I found online). After the mechanic at Cottman inspected my car, he showed me what was wrong (rear break caliber) as well as explained why the other mechanic provided mixed messages. After which, he called several part shops to find the best-priced caliber. Pros: Fast, friendly, & competitively priced more

Due to their recommendation i was saved around 3.5K, and more over i cud lost my vehicle,but they have saved my vehicle and my money . Pros: Best recommendations and best people for transmission Cons: Good palce to check and change the transmission more

I met Owner Daniel Simon at our daughter's preschool. With my hood up in the parking lot and adding clutch fluid to the reservior, Daniel asked if he could help. I took my '95 Accord to Cottman that day and within an hour or so, he let me know what I needed. After approving the work, I got my car back the SAME DAY. That's what I call service and I have had no problems with the car since. more

This place is great. When reading the codes for the engine light, they made me aware that the dealer had to flash the computer to update my transmission because they could not do this service. After hours of time and receiving the "run around" from the dealer, they said the problem was something else. When I questioned why the transmission shop would voluntarily give up business that they could fix, they had a negative comment to make. I took my car back to Cottman without allowing the dealer to do any work, and asked them to check out what the dealer said was the problem. They could find no evidence of such a problem. more