The good: you can find things there that you can't find in most other places or in any one place.
The bad: Their heritage is selling semi-rotten produce, which they can buy in large quantities very cheap.
Just the other day, I bought some plum tomatoes, and had to throw them out after two days. Why? Because they keep old produce that's nearly-rotten (and belongs in the garbage) on 'artificial life support' (refrigeration) until its put on display. And because the produce is already on the verge of going bad, it often does after only a few hours at room temperature.
They refrigerate tomatoes until they're put on display. Of course, any respectable greengrocer knows that you're not supposed to refrigerate tomatoes.
They don't bother washing greens before putting them on display. Sometimes you'll find greens like lettuce that are loaded with dirt and sand, in some cases, worms were crawling out of lettuce heads.
I found human hairs baked into the crust of a ready-to-cook pizza which they prepare on premisis, and reported it to the local heath inspector. I've bought cookies and hard rolls from their bakery that turned out to be stale enough to break a window with them.
They sell focaccia that is made and baked in Italy, shipped here frozen, and re-heated when sold. But, they tell customers that it's fresh baked daily on the premises, which is a lie.
Their employees are extremely rude and disrespectful to customers. I've had several encounters with a number of them, where their behavior went way beyond what one might characterize as just bad manners. One of them, an Arabic fellow by the name of "Tony" made terroristic threats without provocation. Employees seem to be obsessed with catching a thief or shoplifter, a customer sampling the grapes, or doing anything else they think might get them a pat on the head and maybe a raise from their bosses.
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