Cornblooms

Good: I did like the fact that they carried Brighton jewelry but they have lost me as a regular customer.. Bad: Terrible return policy! I have spent hundreds of dollars in their store on Brighton jewelry over the past few years. I have taken many friends and family members there to buy jewelry, also. Never again! My sister bought several Brighton pieces there on November 26 (Black Friday) and wanted to exchange it after x-mas (Dec 28) when she was back in Madison. They were not willing to make an exception even with Christmas. And she wanted to exchange it for a more expensive bracelet but they didn't care. .. Improvements: They need to revise their return policy or no one will shop there. I am freely sharing my experience with anyone and everyone I know hoping to give them the "free" advertising that no store wants! All I've read on line is how terrible their return policy is and how terrible their customer service is. A store can't last long wtih that reputation.. Other: Steer clear of Cornblooms!!. more

My second negative incident with this shoe store, this time the store ordered boots for me and 6 weeks later they have no idea where they are, when they will arrive or what is causing the delay. Not a kind word from anyone who I spoke with on one of my many calls. I paid for the boots when they ordered them and one would think they had sense enough to keep track of delayed orders. They never-once- contacted me to update me on the delay. When I called for the last time and told them to refund my credit card, there was not even an apology about the situation. The store owners have some work to do! Update their customer service training and get a computer so when a customer calls they can look up their order on the computer! Good grief they couldn't even do that for me. AARGH more

unbelievably unfriendly exchange policy. i did not expect my money back but would not even exchange for a different size after 2 weeks even though shoes never worn, had receipt, and they had the other size in stock. i used to shop there all the time....never again! they also don't tell you this policy when you buy the shoes!!! more

The return policy is terrible!!! 2 weeks or nothing!!! Not a very friendly local business for gift shopping. I would not buy anything from there ever again!!!! more

My daughter lives in Madison. I shop at Cornblooms everytime I visit her. They always have something new to look at. My most comfortable shoes are from Cornblooms! more

Good selection and quality of footwear. Poorly trained staff, unable to get answers unless you talk to the manager. Left footwear for repair when trying to pick them up staff had no idea where they would be, and had no answers for me other than to come back tomorrow when the manager would be working. I call that poor customer service. more

cornblooms is slightly overpriced and has an ok selection of shoes. Overall I wouldn't necesarily recommend Cornblooms unless you have a specific item that you want to find there. They specialize in shoes that you might not find other places and they do have a good selection of dress shoes. more