I was very pleased. Last night we noticed the carpet was damp in the bedroom next to the AC closet. Discovered that the AC was leaking this a.m. Like most folks, we don't know much about HVAC, and feared that a leaking unit meant a serious outlay of $$$$. Not so. The service representative arrived within about 2 hours of our call and immediately diagnosed a clogged drain line, a relatively minor problem. I can't speak to the reasonableness of the repair charge. But I was very pleased with Howard Air's responsiveness and the technician's knowledge. In the past, I've dealt with technicians whose knowledge and honesty I wondered about. By contrast, I felt like the Howard Air technician was honest ... and knew what he was doing.
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