My home warranty sent out this company. After checking my AC I was displaced from my home for 7 days before they created a temporary fix so I could be back in my house. (This is after I called daily to find out what was going on) After three more weeks they finally came and replaced the handler. After replacing the handler my bathroom ceiling collapsed due to leaking from the new unit. They sent a tech out and he did a "this will probably work fix" It did not. Another tech was sent out and found the problem, but they say it is not their fault. There was no water damage until they installed the new handler. Now they are not taking responsibility for the damage done. The owner Tim did not email me the reports like I asked for. It is going on 5 weeks, I spent $900 to replace the handler and now they are trying to stick me with the bill for their error. I will be contacting the ROC and BBB. STAY AS FAR AWAY FROM THIS COMPANY AS POSSIBLE
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