Colonial Tennis Fitness & Swim

For years Colonial Tennis Fitness and Swim Club was a great community resource providing good but not great workout equipment and atmosphere, good tennis instruction and excellent tennis atmosphere (quiet, comfortable, well-lit and good court surfaces). Unfortunately, over the past year or more financial troubles seem to have emerged that led to temporary closing and then reopening of the facility. Now it is closed again. Twice I paid for a year's membership and the first time, once the club reopened, I was able to use my paid up membership. Now with it closed again, I'm trying to get my money refunded. Be careful if it should open again. Unfortunately, my confidence in whoever is managing the club is now decimated. Too bad, the local tennis community needs this facility. more

When showing up for a private lesson 15 minutes early I asked the young man at the counter where we needed to meet the instructor. He said the instructor would be in the lobby at 6:00 to meet us. We waited until 10 after 6 and asked the young man to find him which he wasn't too thrilled to be bothered. When the instructor finally showed at 6:15 he didn't introduce himself to either my son nor I. He started hitting balls with my son then yelled over to me ""Why did you wait so long to get him in to lessons, he'll never be good"", right in front of my son. I had him come over to talk with me and said you do not speak that way in front of children. He continued his lesson and kept yelling rude remarks to me. I told my son we were leaving and I told the instructor I'd make sure the manager was aware of his behavior. He said he did care that he ran this show. I then emailed Colonial letting them know our experience at their business. I haven't heard back from them after sending them an email over 2 weeks ago. We found another private instructor who knows how to work with children and are very happy now. I've made sure to let everyone know not to go to Colonial. more

I HAVE BEEN A MEMBER AT ALL OF THE TOP RACQUET AND FITNESS CENTERS IN CINCINNATI AND WITH THE ONGOING IMPROVEMENTS WITH COLONIAL THIS IS AND WILL BE FOR A LONG TIME TO COME THE ABSOLUTELY BEST CLUB TO BELONG TO IN THE TRI-STATE AREA!!!!!!!! Pros: ON GOING IMPROVEMENTS more