Cole Property Management

Staff is always super nice to me and helpful with all my needs! They worked very hard to help me find a place when I was without a place due to the negligence of another property management company. I appreciate all they did and will continue to rent from them. more

Spent a couple years renting in Lafayette, In with this company. They manage a lot of properties and I know this because I rented a couple different locations with them due to needing a larger space. Had no real big issues, i would say typical maintenance type stuff, office staff was always really nice & helpful. Would still be renting from them if I hadnt of bought my own home. more

They lied to me, were rude to me, and overcharged upon vacating. They try to gussy up cheap, slummy housing just enough for people to want to live there, and then, magically, every aspect of the properties fall to crap; the bills are higher than projected, the ridiculous 14 page lease agreement starts to become transparent in it's misleading writing, and the staff either seems to look down on you or they smell like marijuana. I've rented from them twice now, and I told myself upon the second time that it would be fine. I was wrong...\r \r DO NOT RENT FROM THESE GREEDY SLUMLORDS! I HOPE COLE PROPERTY BURNS DOWN! more

Moved out of my place about a month ago as my job transferred me out of state, just received my deposit back in the mail. Out of all the rentals ive been in this is the first time I received my whole deposit back, process was very fair. Have & will continue to recommend to a friend. more

Rented from Cole Mgmt. (1626 Main, Lafayette) last school year. The place was cool (older style / not cookie cutter look, but updated). I had no real issues. Rented the place because rent was reasonable and location was great. Like them. I've rented a lot around campus and some places are good, some bad. This is a good one I think. -Shawn formerly of 911 N. 9th more

Properties are not as newly updated as a lot of the properties in West Lafayette but if you are looking for a historical downtown atmosphere and feel, that is definantly what they have. liked my place, office was nice and maintenance was quick to address my requests. more

Have been leasing from cole for years in several different properties they manage, never had any huge issues. they have been prompt to take care of my needs and expectations and I plan to continue to rent from them for years to come. more

Awful more

I have seen a lot of reviews for companies in Lafayette however I chose to rent from Cole and overall it was a good decision. The reason I rented from (Cole) was because first of all they were the only company in the downtown area that actually answered their phone when I called, the office staff was very kind and cared about my needs & my place on Columbia was so unique. I would definantly explore your options when looking for a rental but also keep in mind not to only pay attention to the negative reviews and give every company the opportunity to show you what they have to offer. \r Signed, John (4 year Purdue Student) more

Be wary of this company. It expects you to be responsible for the condition of the apartment and the bills that you incur. I had an extremely high electric bill that jumped from $60 to $450 and they claimed that it was because of the windows around the apartment. Apparently, it is my responsibility to repair their poorly insulated apartment. \r \r Some background info: I am a resident at 912 N 10th Street, Apt 1. It is a one bedroom apartment and is in OK condition. Or so I thought. Sometime towards the end of 2012, my electric bill took a sudden leap from $60 to $250, then to $300+. At which time, I believed that it was due to me running the heater all the time. I will admit, I should have contacted them at this point as this was highly unusual based on my past experiences. In any case, the following month, I received an all time high bill of $480. I contacted Cole Property Management immediately and asked for assistance in finding out what the bill was. They sent an electrician who examined the furnace, and determined that my setting at ""80 degrees"" was too high and that a dirty filter was causing the ridiculous cost. After some debating, I realized there wasn't a whole lot I could argue against and decided to wait for the next month. I ensured my thermostat was below 70.\r \r Sure enough, my next bill was still $450, I saved $30, woopie! I contacted them again and this time, they claimed there was something wrong with the electric meter. I contacted Duke Energy, who came to my apartment and examined my meter, they detected nothing wrong and told me there is likely to be a faulty equipment that is causing the ludicrous bill. I told Cole Property Management what Duke Energy told me and they sent an electrician down the second time. He claims that he sees nothing wrong and continues to blame the windows for the cost, stating that the apartment loses a lot of heat due to the windows and that it causes the furnace to run continuously, which results in a high bill. Of course, I was unconvinced. There was unfortunately no way for me to determine if there was actually something faulty and if he fixed it, but decided not to tell me. Also, the property manager was not very literate and was often unable to comprehend the points I was trying to make. Unable to produce any evidence that there is faulty equipment, I decided that the best thing I could do is warn potential residents of this place. \r more

These guys define the term ""slumlord."" I moved into a duplex with a basement and specifically asked if the basement flooded. They said ""no,"" but just days after moving in I had raw sewage backing up from the basement drain. Their maintenance guys always showed up promptly when this occurred time and time again, but that didn't change the fact that I had to live with human feces in my basement until they were able to clean it up. I finally got the problem fixed by complaining to the mayor, at which time Cole?s manager thanked me profusely since they had a problem with all the properties on that block for years (in spite of the fact that they previously claimed ?it never floods?). Also, be wary of the lease as there are many things written into it to take advantage of tenants. For example, with the ?biweekly payment plan? you will find that you actually pay for 13 months a year, and in addition you have to pay rent for several weeks while they prepare the apartment for the next renter. In addition, there were many maintenance problems over the years I lived there, and I did my best to maintain a good relationship with the management and make the best of things. When I moved out I thought we were on good terms, and they even agreed to purchase my clothes drier which was in the basement. However, they neglected to pay me and also did not return my security deposit. In addition, they did not provide an explanation of damages as required under IN law. In spite of the fact that my mother and I had thoroughly cleaned the apartment and had picture to prove it, they made false allegations that it was not clean. They took pictures over a month after I moved out which included multiple pictures of the same dusty ceiling fan (so they could charge me multiple times to clean the same fan at $8/pop), a toilet bowl which someone had apparently vomited in after I moved out (my pictures show it was clean at the time of move-out), and some cleaning items I left under the sink (for which I was charged $30). They also charged me to clean the refrigerator, stove, and other items which I cleaned before I left, and have pictures to prove it. These slumlords knew full well that I was moving to Pennsylvania, and took advantage of this fact to steal my clothes drier and my security deposit. I have complaints against them with the BBB and the attorney general. However, the only way I can collect my money is to travel to Indiana and sue them. The BBB and attorney general have both encouraged me to file suit after reviewing my case. The statute of limitations for landlord tenant disputes is 6 years ? look out, Cole, I will see you in court! more

Hey all, Pros: Great service, good pricing and selections Cons: Rent Cole owned properties not ones that they manage for more

Oh SNAP! That's so true! They totally rip you off! Stay far away from them, it's a bad business and they will take your money. The apartments are soooooooo awful and they don't maintain them. They smell bad and are way dirty. The old ladies at the office are mean and I think don't care for other ethnicities, too! Cole Property Management is a name to remember....to AVOID!!!! Pros: prevalent Cons: because they're slumlords more

The price is too good to be true! The company will not maintain the property, they keep it in extremely poor condition. But you think, ""hey the price is right""....wrong! They actually raise the rent before your eyes by charging you bi-weekly at a higher rate. It doesn't matter if there are rodents, or other vermin, holes in the ceiling and floor, abandoned vehicles in the nearly non-existant ""parking area"" or lack of basic necessities....heat, light, etc. They will not fix it, nor do they even care. BUT, if you do rent from them, take a camera and note all of the flaws before you sign anything because these people will take you for every penny! They are ruthless and what's more is they prey on the poor. The most vulnerable members of society. This is the worst rental experience I have ever had and I have lived in big cities around the world. Never before have I been treated with such disrespect and rudeness. Please, everyone, please beware of this company and tell your friends! Pros: cheap Cons: cheap for a reason! It's a racket and they will not make repairs and then charge you when you leave for conditions that were pre-existing. more