My first experience with COIT was not a good experience ... I was told that someone would be out Saturday morning to do a quote and then they would shampoo afterwards if the quote was okay... if the quote was not, I would owe nothing...I got up early on Saturday morning and moved all of my furniture .. when the COIT representative arrived, he said oh it looks like you are expecting to have your carpets cleaned... this is only a quote and we have new people in the office ... so he immediately got on the phone and tried to get someone out ... they could not make it Saturday so they were to come on Sunday... 10 minutes before their 4 hour window was up they called and said they were running late and would be there in another hour or so ... I had to cancel as I had plans ... so when I didn't hear from COIT on Monday, I called and they scheduled someone for late Monday afternoon ... the gentlemen showed up on time and was done in a 1/2 hour ...the job was not the best I have seen nor did it really show that they had actually been cleaned ... I was referred by a friend ... will I ever use COIT again ... no.\
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