Closet Factory The

Lori Kasten from the Closet Factory did an amazing job designing my master bedroom closets! My husband and I have our own closets that we use for much more than storing clothes so we had some unusual requests such as: installing a coffee station with a mini Subzero frig in my closet while my husband needed to have a mini office like area incorporated into his closet around 2 large safes.\r \r Designing both of our closets with special needs can be overwhelming, but Lori professionally navigated us through the process with lots of patience and many creative ideas. For example,\r Lori is the one who did research on the refrigerator that would more than fit our needs while maintain the quality of the build-out that will add to the overall value of our home. Lori also worked with an electrician to retrofit the lighting for both of our closets. She was quick to make alternate suggestions with a granite top we?d selected was not in stock. She also worked hard to almost exactly match the existing cabinets currently installed in our home.\r \r Lori even came in on her day off to meet us since we live in Florida and Chicago and only had 1 day available to meet up. She listened to our needs and created a realistic timeline that made all the moving parts somehow cohesively come together in perfect harmony. \r \r In addition to Lori?s extraordinary abilities, the office staff (Chris) and installers (Juan and Tim?) were super friendly, helpful, and professional including insightful tips that made the process extra smooth. They not only had to demo the existing build-out but also had to retro fit the new installation according to the ?extras? we?d order like the safes, furniture, and Subzero refrigerator.\r \r Based on our amazing experience I will be more than willing to recommend her to my neighbors and friends as well as calling her back to do next our home!\r \r We would absolutely use her services again and hope you do as well! more

Hired Jeanne Hessen for one of my clients to do their Master Closet. A true professional and very different than all the other Closet Designers I interviewed. My client is very happy with the outcome and plans to do their projects with her. more

What a pleasant experience working with Jeanne Hessen of the Closet Factory. Everything went very smoothly and my wall unit looks great. My installer also did an amazing job and was very professional. I Highly recommend Jeanne and this company. more

I am more than ecstatic with the outcome of my closets. Jeanne Hessen did an amazing job as well as the installer. It was a pleasure to work with this company and will continue to have Jeanne work on other areas of my home. Garage next! more

I made the right decision by hiring Jeanne Hessen from the Closet Factory. I interviewed 3 companies and she as not the lowest but the best by far in design and quality. Closets look great now on to the wall unit., more

Many thanks to the Closet Factory and especially my designer Jeanne Hessen for the amazing job on all my closets. Very smooth from start to finish and I love the finally outcome. more

WOW-Jeanne, thank you so much. From the personal service you gave us to the dates and times you said things would be here-Thank you. The closets looks amazing!! JC did and incredible job installing and left the place sparkling. We had cheaper quotes, but Jeanne's service won us over. Glad we called. I would recommend to anyone! The McCarthy's more

Was very impressed with my Designer Jeanne Hessen. We visited the showroom first and met with her to talk about our closet. She was very informative and then came out to our house under renovations. She executed the perfect design and function for our whole family. We our now continuing with our offices and garages. Job well done. more

We are very please with the new closets we got from Closet Factory. The one that we in our home when we moved in fell down shortly after we got here. The new ones sit on the floor and look great. I was also impressed by the showroom and detailed plans & presentation. I recommend them. more