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Businiess name:
Closet Factory The
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Review by:
citysearch c.
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Review content:
Lori Kasten from the Closet Factory did an amazing job designing my master bedroom closets! My husband and I have our own closets that we use for much more than storing clothes so we had some unusual requests such as: installing a coffee station with a mini Subzero frig in my closet while my husband needed to have a mini office like area incorporated into his closet around 2 large safes.\r
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Designing both of our closets with special needs can be overwhelming, but Lori professionally navigated us through the process with lots of patience and many creative ideas. For example,\r
Lori is the one who did research on the refrigerator that would more than fit our needs while maintain the quality of the build-out that will add to the overall value of our home. Lori also worked with an electrician to retrofit the lighting for both of our closets. She was quick to make alternate suggestions with a granite top we?d selected was not in stock. She also worked hard to almost exactly match the existing cabinets currently installed in our home.\r
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Lori even came in on her day off to meet us since we live in Florida and Chicago and only had 1 day available to meet up. She listened to our needs and created a realistic timeline that made all the moving parts somehow cohesively come together in perfect harmony. \r
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In addition to Lori?s extraordinary abilities, the office staff (Chris) and installers (Juan and Tim?) were super friendly, helpful, and professional including insightful tips that made the process extra smooth. They not only had to demo the existing build-out but also had to retro fit the new installation according to the ?extras? we?d order like the safes, furniture, and Subzero refrigerator.\r
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Based on our amazing experience I will be more than willing to recommend her to my neighbors and friends as well as calling her back to do next our home!\r
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We would absolutely use her services again and hope you do as well!
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