Bill knew right away why I wasn't happy with my highlights: they clashed with my skin tone! We looked over his color swatches, and he showed me how some shades worked with my skin and eye color, and others just confused the eye. I had followed what I thought was professional advice, but it was all wrong. Bill used to teach haircolor for a large company, so he knows his stuff. He also gave me a haircut that helped show off my new highlights, and was easy to do myself.
Pros: Not rushed, Free chocolates, Late hours
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