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Classic Collision

4.9
62 reviews
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id: 27205999
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2030 Jessica Daron Court
Lilburn, GA 30047

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(770) 978-2070
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Auto Body Shop

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Reviews
( 59 )
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( 1 )

Best

I got my car fixed here after an unfortunate fender bender, and I was very pleased with the results. I would have given them five stars, but they told it would be done in three d...

Worst

The finalized date given to me was not accurate at ALL! I was told nothing but one lie after another and given the run around.

Editorial review from Citysearch 4/8/2014

Very pleased! The best experience I have had with a body shop. They provided excellent service and professionalism. The whole process was refreshing. THANK YOU!\r more
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Editorial review from Citysearch 3/28/2014

It was a pleasure dealing with you during my recent accident. The customer service was 10 plus and the repairs to my car were above and beyond what was expected. My 7 year old car looks almost new! Thx to everyone there.\r more
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Editorial review from Citysearch 3/20/2014

It was great to come ""home"" when I returned to Classic Collision I had an initial experience with the entire staff after an accident with unforeseen road debris which had severely damaged my car. They were excellent in handling that entire process .This time I returned and was warmly greeted this morning by everyone. They looked at the front bumper which needed to be reconnected to my car on the left side. They said to give him a few minutes and they could fix that while I waited. They were courteous and kind, took my car into their shop and after about fifteen minutes, they returned with the front bumper reconnected securely. It was service that again I do not assume can happen, but it did. My experience was nothing short of awesome, and this seems to be the norm at Classic Collision I wouldn't go anywhere else.\r more
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Editorial review from Citysearch 3/13/2014

Grant gave excellent service to help assured me that my car was in very good hands. His professionalism was outstanding and so courtesy. It was my pleasure taking my car at a reputable company. My family and I are very happy with the final results of the car. Thanks so much Grant, Ben and the young lady that answers the phone there.\r more
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Editorial review from Citysearch 3/4/2014

Everything was absolutely first-rate. I have been bragging about my experience with you and Geico since I picked up my Jeep. Thanks so much for everything! more
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Editorial review from Citysearch 2/11/2014

We are very happy with the appearance of the repairs and the condition of the car. In fact, our 2009 Acura TSX looks almost brand new again. The finishing touches of buffing and cleaning the vehicle add to the excellence of your repair services. Although we hope not to need damage repairs again soon, we will highly recommend your company to others.\r more
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Editorial review from Citysearch 2/4/2014

We would like you to know that we are well pleased with the communication from your company while our car underwent repairs. Our service advisor Steve provided a high level of professional service and kept us well informed throughout this process.\r more
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Editorial review from Citysearch 1/27/2014

I've used Classic Collision many years. I got my car back today and this was the best experience yet. The customer service provided was excellent. They are quick to respond, polite and helpful. I took delivery of my car on Wed. before Thanksgiving - a warning light came on to turn the engine off when driving it on Thanksgiving Day. I called on Fri. morning - within 5 minutes of hanging up the, I got calls from Enterprise car rental from someone to come and pick me up to get me back in a rental car and from the towing company to pick up my car - both of which were done within 30 minutesThey wanted the least inconvenience to me as possible and wanted the work on my car to be done properly and to my satisfaction. They found the problem quickly (a small pin point leak) and began work to fix it. I have always been very pleased with the quality of the work at Classic Collision but this time there was a great leap in customer service which was very impressive. I'll be back when needed (hope not too soon) and will tell my friends about Classic Collision.\r more
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Editorial review from Citysearch 1/17/2014

I had my damaged vehicle taken to Classic Collision and although it could not be repaired. I received excellent customer service from the manager . He went above and beyond to provide me information and processes to assist me with my insurance claim. If i ever am in need of collision repair again, this location will be the first place I call.\r more
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Editorial review from Citysearch 1/9/2014

Classic Collision made me feel like a valued customer and went above and beyond. A special thanks to Mark Bishop and Casey for taking care of me :). You guys were AWESOME!!! I will definitely be recommending Classic Collision to all my friends and family. Consider me a customer for life! Oustanding 5 STAR RATING\r more
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Editorial review from Citysearch 1/6/2014

The people there are true assets to the Classic collision team. Everything was crisp, detailed and well taken care of. If I need anything in the future, I will definitely come back. Thank you !\r more
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Editorial review from Citysearch 12/20/2013

The Classic Collision team did an outstanding job on repairing my 2007 Buick CXL for the second time. The quality of work was top notch and I am so happy with the results. I have recommended several people to the this location for their awesome service and quality of workmanship.Thanks for the great service.\r more
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Editorial review from Citysearch 12/11/2013

""Thanks the support on the repairing on my Infiniti. \r They was very professional, friendly, and knowledgeable. \r The completed work was exceptional!! Car looks brand new.\r Thanks also to all the friendly people at Classic Collision during the process.\r I will recommend you to all my friends.\r Thanks again""\r more
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Editorial review from Citysearch 11/12/2013

""I have just had my 2013 Kia Soul since January and was sick when I was in an accident. I was afraid that it would not be the same after it was fixed. Reggie explained to me what would be done and it still scared me, but I trusted that things would be okay. \r I went to pick up my car and it was just like new! \r I should have known when my insurance company and Rick Case Kia recommended Classic Collision that it would all be alright.\r I hope I never have another accident, but if I do I will definitely call Classic Collision.\r I would also recommend them to any one that asks.""\r more
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Editorial review from Citysearch 11/6/2013

Wonderful; the service was very professional and I would recommend your company to anyone who needs that type of service.\r more
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Editorial review from Citysearch 10/18/2013

The staff was very professional, courteous, and knowledgeable. Specifically, my customer service contact, William Pinson, was extremely helpful and professional. He is a great asset to your company and made the entire process much easier without any headaches or anxiety on my end!\r more
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Editorial review from Citysearch 10/18/2012

Clearly explained everything to me. more
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Editorial review from Citysearch 9/21/2012

Brought in my car in bad conditions being very honest but glad that Classic Collision was able to find me a great price and did am awesome job! more
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Editorial review from Citysearch 7/13/2012

It was really nice to have hard working people work on your car and get you great results! I like how my car looks. Strongly recommend this business. more
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Editorial review from Citysearch 6/29/2012

Very clean and professional shop. They even found a hard to find part for my old Mercedes. It took a little extra time to get it in but other than that they were perfect more
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Owner Message

  • Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Lilburn, GA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Additional information
  • Hours: monday: 08:00-18:00, tuesday: 08:00-18:00, wednesday: 08:00-18:00, thursday: 08:00-18:00, friday: 08:00-18:00
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