While the store does have an unbeatable selection, the layout and merchandising of the store is appalling. The store has a bargin basement feel, but don't be fooled. The prices are some of the highest in the city. As far as customer service goes...I made a purchase there and when I asked the staff member for a specific size gift box, I was told that my purchase was not expensive enough for them to give me that particular box. Talk about penny pinching! I was offended because I had, out of convienience, on several ocassions spent a lot of money in that store.
more