Christo It Services

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314 Ruth Road
Harleysville, PA 19438

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(215) 256-7901
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Reviews
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Best

We've been using Christo IT Services for about 5 years now. They've been really good with their customer response time and actually care about keeping our system running with mi...

Worst

All reviews seem positive

Intellectual Talent 4/16/2013

I find Christo IT Services to be extremely cooperative, helpful and responsive. They are there when I need them and are great problem solvers. When I need help they are good to work with and on time. In my opinion, the IT in Christo IT services stands for intellectual talent. more

They keep us up and running 3/28/2013

We don't use IT people very much because we are a small office, but whenever I call or whenever I have a problem, Christo IT Services is always there to help. They never put me off, and they solve the problem every time. We only have 4 computers but they keep us up and running. Over 7 years of great service from Christo IT. more

Bit of trouble with computer upgrades, getting data to server 3/18/2013

I sent an email over to Christo IT Services quite a few days ago and did a follow up call and another email and didn't get an answer. They are in the middle of doing an expansion so they are behind but our office just bought new computers and new QuickBook program but we are having problems with the newer version. The fellow from Christo IT Services who installed QuickBook said he was familiar with it but he only installed it between two computers rather than to the server so the data was only divided between two computers and wasn't being saved or shared. We pay quite a bit of money to have our information stored through Christo IT and if they can't work with Quick Book I'd like to go through my accountant for a tech worker. My bookkeeping has to be re-entered. It is costing time and money and I will need him to look at charges incurred and see if he can fix it. We've been using Christo IT a little over a year and this was the first problem we have encountered with them. Normally they are quick to respond and make recommendations quickly. more

A wonderful company to deal with. 3/6/2013

Christo IT Services is really excellent. I run a small business with my sister and we have very little knowledge about computers. They recommend everything to us. They are very patient and do a fabulous job. On a scale of 1 to 5, they deserve a 10. They are just excellent. more

Wonderful 2/1/2013

I have dealt with multiple people from Christo IT Services. They have all been professional, friendly, and they even recognize my voice when I call, which is all comforting when we're having an IT problem. I like that they are responsive, they always get back to me as fast as humanly possible. more

Revamped our entire network structure, very responsive to our needs 1/30/2013

We brought in Christo IT services about 4 or 5 years in order to help us revamp our entire network structure, upgrade our systems, etc. We were most impressed with what they brought to the table of all the IT companies we interviewed. They have been a vital part of transforming our IT side of our company and we are lucky to have them. Rarely have we had issues, and they respond immediately (within the hour) to any requests or small glitches. more

Very responsive, but very inefficient overall. 1/9/2013

Christo IT is very responsive, but we've found that a lot of the things we've asked them to do have to be done two or three times before they're actually correct. Every time you call, you get a different representative, and these different people will look at the same problem and fix it in different ways. Sometimes it works, sometimes it doesn't. We get charged every time we call them though, even if it's the same problem that we were dealing with before. more

Very satisfied 12/27/2012

I brought them in to augment my IT staffing, in replacement of hiring a full time person. Its gone really well. Harris is excellent and he's done a great job in supporting us. more

Overall, everything's been great. 12/4/2012

I've never had any complaints with Christo IT. They originally handled our on-site server. Since we've switched to the cloud, they've handled issues with that. They're very courteous and professional, and they respond to service calls promptly. There's no downside to using their services. more

They were our IT maintenance team. 11/27/2012

Christo IT Services was our IT maintenance team for a year and they were fine. We stopped using them once we switched to Mac computers. Osiris Group more

Very professional, very knowledgeable 11/5/2012

Christo IT has been maintaining our server and IT system for several years. There is never a lag time in customer service or in getting a response to a problem. If there ever is a problem, they are quick to resolve it. McCallion Staffing more

Not what they used to be. 11/1/2012

When I started with Christo IT Services years ago, they were outstanding. They've grown to the point where it's like they really don't have time for their customers. They are not very proactive about checking in to make sure things continue to run smoothly. I feel like I'm just sending them money as a safety net. I don't feel like they are really partnering with my business to keep us technologically current. more

Very good. 10/4/2012

They've been a good backup for our in-house IT program, it's been helpful. They've been very helpful in projects - setting up servers, exchange. more

Satisfied with Christo's service. 9/28/2012

Christo handles our server here in the office, as well as all the workstations. They put the server in, and take care of monthly updates and repairing. We have an ongoing monthly service with them where they monitor emails, and take care of any updates required. If there is a problem they're very good at taking care of it as quickly as they can. more

Good service good company. 9/12/2012

My experience with Christo has been very good, we use them for ongoing IT support. I think their strong point is their responsiveness, which is critical to operations. The reason I gave them a 4 rather than a 5 for my total experience is I don't think their strategy is well covered, some of that is on the part of the customer and some of that is on the part of Christo. It may just be a blind spot that they don't know about. It's kind of hard because there is not one person I can talk to about my long term plans, but they refer to prior notes and give good customer service. This does not make them any less good day to day either, it's just I talk to someone different every time. more

Highly Recommend 9/4/2012

Christo IT does an outstanding job in all aspects of IT management. Christo performed a seamless installation of our small business server four years ago and with their monitoring, AV, and advanced spam control services, we receive top quality service for a very reasonable monthly price. We experience zero down-time and receive updates and patches smoothly and without interruption to our workflow. Most impressive is the speed and efficiency with which Christo operates: on the extremely rare (and typically employee manifested) occasion of spyware or virus infiltration, a technician is rapidly deployed via remote assistance (or on-site if needed) and will see the issue completely through to resolution. The Christo team should be extremely proud of the job they do and we would highly recommend them to anyone shopping for an IT management firm. more

Satisfactory experience. 8/30/2012

We have had a number of IT issues and they solved every one in timely fashion. more

User friendly. 8/7/2012

We've been using Christo IT Services for two years, and it's been a great experience. I'd definitely recommend them. They're very user friendly. Tim Burns more

Excellent. 7/31/2012

Christo IT Services helped me install servers and set up computers. They will go onsite and work remotely. The technicians are responsive, very willing to help and good overall. Their responses are technical and well-informed. This is a well-run business,and I know the owners. more

Great company. 7/17/2012

Every time we have a problem, Christo IT Services takes care of it in a timely fashion. I love all the guys they have ever sent out. I have never had a problem at all with them. They're a great company. more
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Owner Message
  • Christo IT Services provides IT support for small businesses in the Philadelphia area and surrounding counties. We manage and maintain computer networks, provide consulting services, and implement IT projects. We look forward to hearing from you!

Additional information
  • Hours: M-F 8am-5pm
  • Payments: American Express, Diner's Club, Master Card, Visa
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