I gave them chances, but every visit to this salon was worse than the last. I walked out with blueish hair and awful streaks of blonde after an inept colorist showed complete disregard for what I asked for, and obviously had no idea how to mix chemicals. I walked out with raw and ripped skin after a horrific eyebrow waxing incident and was in pain for days after a massage and facial which involved the "therapist" sharing incessant stories and not letting me relax. They herd people like cattle. You walk in and feel like you're a chore for the staff and they rudely and impatiently shuffle you around. You are not welcomed, or made to feel valued. No more bad haircuts, color jobs, spa experiences or being treated like crap. Oh..their prices are inconsistent like the cashier just makes them up from what she thinks you'll pay.
Pros: great location, bright, big
Cons: awful staff, bad service, inconsistent pricing
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