Chow Down

I've been a customer of Chow Downs for just under a year and they went above and beyond for me last month. My 2 dogs were being watched by a friend while I was caring for my parents out of state - my trip had to be extended by 2 weeks which depleted my dog food supplies. I called Chow Down, offered my credit card for an over the phone purchase....Instead, they told me they would take care of the food, and asked that I just come in and pay upon my return. My sitter informed me that the months worth of food was behind the counter waiting for her as promised as well as 2 dog bones. Chow Down has my business for life. more

Chow Down definitely lives up to the positive reviews on CitySearch. The employees love their jobs and are passionate about helping you take care of your pet. They always have smiles on their faces and enthusiastic welcomes. They are instantly on hand to help with finding the best product for your pet and insist on carrying large bags of food to your car. The owners are fixtures of the Evergreen community and truly believe in animal care and rescue, evident in aspects like their foster cat room and advocacy of no-kill causes. Chow Down always gives you the best value possible and carries only good quality products they believe in. They keep record of how many bags of food you buy and with brands like Nutro, you get your 10th bag free without having to turn in a rebate. The dog wash is very affordable--you're charged based on the amount of time it takes to wash your dog instead of an expensive flat rate. Other pet stores in town are nice and locally owned, but Chow Down has been there the longest and deserves your business. It's unfortunate that one customer had a bad experience with another customer's dogs*, but there is always the option to leave your pet in the car or outside the door, especially since the space is small and it may be difficult to avoid another pet that yours may not get along with. With all of the help inside, it's easy to get in and out within minutes. Pros: A local business that cares about its customers and all animals. Cons: The space is small and it may be difficult to bring larger or multiple animals inside. more

Chow Down Pet Supplies is the best pet store in Evergreen hands down. The owners are wonderful people that make getting to know their customers and their pets a number one priority. They have great experience with animals as they have many and have been foster parents for hundreds of dogs. Chow Down has a great selection of products and any one of their friendly employees can answer difficult questions about pet issues. It is a great place to go give your pet a bath or just let them shop for goodies. The store is a completely safe environment for kids and pets alike. The employees are wonderful and will go the extra mile for each individual customer. They have stayed open 45 minutes past closing time so I could get food for my animals. They have also special ordered items for me that i could not find anywhere else (and for a great deal). I love Chow Down and I would not shop anywhere else for my animals. Pros: Wonderful Customer Service more

Chow Down continues to endorse Pit_Bulls after attack Pros: None. Cons: My dog was attacked by 2 pit_bulls in their store. Don't go there or bring your dogs, kids or friends. more

I love this place! Even if I didn't live in Evergreen, I would shop here. I've called them up half an hour after their closing time on a Saturday and they've stayed open until I got there. They GAVE me their own open box of filters for my pet's water fountain, because they were out of them on the shelf. Their recommendation for a dry cat food turned my sick kitty into a healthy, happy cat, and they always carry the heavy stuff to my car. You will not get service like this from the Big Box stores. Thanks, Chow Down. You're the best! Pros: Really nice staff Cons: Absolutely none more