top 10

Chico Volkswagen

4.9
55 reviews
Write review
id: 115092
marker

902 MAIN ST
Chico, CA 95928

marker
(530) 513-6516
Incorrect info? Correct your listing
Reviews
( 53 )
( 0 )
( 0 )
( 0 )
( 2 )

Best

Wonderful staff and friendly service. I always feel welcomed at Chico VW, haven't met the owner but I feel like he must be a good leader to instill such a great friendly service i...

Worst

Horrible dealership. Never buy from these people. They lied to me and when called on it have refused to even service the new 2010 Jetta I leased there. I personally know anoth...

Take great care of me 2/23/2011

I've said it all before they take great care of me and my car. I had a problem and travel plans. And I walked in without an appointment and they took it and fixed. Thanks more
Reply | Report abuse |

Doesn't get any better 2/16/2011

My very last service experience was pretty much the same-old, same-old: Wisiting with my friends at Chico VW while the technicians quickly and efficently changed my oil and did their 34-point inspection. However, I had a more unusual experience on the morning of Nov. 17th 2010. I had to be in court that morning: and my wife and I were friving from Chico to San Diego as soon after noon as possible. When I started my Jetta early in the morning, it indicated that it was out of coolant. A quick look indicated I was, indeed out of coolant. At 7:50 a.m. I called Chico VW and talked to Guy, who said ""bring it in."" I dropped off the Jetta a half-hour later and made it to Oroville in time for a scheduled training. Willie Blakely, whom I have known and trusted for many years, took it upon himself to diagnose and fix my car in the three hours I was gone. Upon my return to Chico VW, I was able to literally take my car and shortly thereafter drive directly to San Diego. It doesn't get any better that that. more
Reply | Report abuse |

Friendly and informative 2/10/2011

Joel (my saleperson) was great. This was the 2nd time I had talked to him about purchasing a car...he was friendly and informative, and definitely not pushy. Pleasant transaction. more
Reply | Report abuse |

Great experience 2/4/2011

Thanks for a great buying experience! Samuel and I love our new Jettas! more
Reply | Report abuse |

Thanks 2/2/2011

Very happy with our 2011 Jetta purchase! Jack was super throughout entire process, a pleasure to do business with! Thanks again. more
Reply | Report abuse |

Very satisfied with service at Chico VW. 1/26/2011

The sales person, Joel, was very friendly and answered all questions asked. When we debated about the color, he showed another model with a color that we liked more and said that particular color could be ordered and vehicle delivered in a short time, which it was. Joel was very courteous and offered coffee while we waited for paperwork to be completed. Very satisfied with service at Chico VW. Look forward to continued dealing with Chico VW. more
Reply | Report abuse |

A HAPPY CAMPER. 1/26/2011

A HAPPY CAMPER. VERY GLAD THAT YOU ARE GOING TO HAVE A SERVICE FACILITY HERE IN REDDING. PLEASE ADVISE ME WHEN IT IS AVAILABLE. more
Reply | Report abuse |

Simply said,""a great car buying experience""! 1/25/2011

Simply said,""a great car buying experience""! You have a new very satisfied customer. more
Reply | Report abuse |

Exceed my expectations 1/24/2011

Chico Volkswagen continues to exceed my expectations on service and the customer experience. Servicing my car has never been more convenient and efficient. Thank you for providing great service. more
Reply | Report abuse |

The extra mile 1/11/2011

It is always a pleasure to have Willie as my service consultant--he goes the extra mile. As a VW family, I had hoped to attach a picture of my daughter's 1999 beetle laden with 2 Christmas trees on the roof rack. Not much that a VW can't do!! Can't seem to paste the links...alas.. more
Reply | Report abuse |

I love my dealership! 12/28/2010

My car suddenly over heated during a down poor at 2:45pm. I was told very nicely to have the car towed: however I refused and drove to the dealer ship. I was taking my staff out for the afternoon and had a party that night! I was in and out with a rental car in just under ten minutes. I arrived before my staff! The next morning a received a call at 9AM letting me know my car was ready! I love my dealership! more
Reply | Report abuse |

Felt very VIP. 12/28/2010

Felt very VIP when Guy drove me back to home within minutes of dropping my car off. Thank-you! I usually feel bad asking, but I was made to feel very comfortable. Also, Willie does an excellent job and I always know my car is getting the best service. My husband and I always feel we are getting treated fairly. more
Reply | Report abuse |

I can't say enough nice things..... 12/22/2010

This is my third vehicle with your dealership. I can't say enough nice things.....My service person; Willie always takes that extra step to take care of me. He is a true asset to your business. I would also like to recognize Guy, I enjoy all the conversations we have while he shuttles me back to work. He also takes that extra step in taking care of my needs. more
Reply | Report abuse |

You guys are the best 12/20/2010

You guys are the best and I have total confidence in your work and recommendations. Thank you Willie and Guy. more
Reply | Report abuse |

I Love Chico VW!!! 12/16/2010

I LOVE the Chico VW staff! From sales to the service department, everyone always bends over backwards to make sure that I am happy and satisfied. They make me feel that I am an important and valued customer. I have had past experiences purchasing a car that made it seem like a ""chore"", but at Chico VW, it was a pleasant and fun experience! Great dealership! Thank you! I love my Jetta. more
Reply | Report abuse |

Excellent!! 12/15/2010

As always, VW of Chico is a great business partner. I narrowed my vehicle choice to two: VW and Toyota. I selected VW in part because I knew the service--with my bug--was excellent. Willie is definitely a keeper! more
Reply | Report abuse |

Joel was exceptional. 12/6/2010

Joel was exceptional. I only wish Chico was closer to us because we would definitely service the car there. Thank you Chico Volkswagen for making my daughter's first car purchase so great! more
Reply | Report abuse |

Given fair, honest deal 12/2/2010

This is our third VW we've purchased from Chico VW and each time we've been so happy with the kindness and professionalism from all involved. We have always felt that we've been given a fair, honest deal and tell others of our experiences with Chico VW. It's no surprise to us that other Chico VW folks have the same to say. Thanks!! more
Reply | Report abuse |

Great experience 12/1/2010

Great experience! I was dreading buying a new car and had done quite a bit of research. Though I bought a Jetta I had not considered the TDi. After driving it I immediately liked it. Kudos to Jack Quinn and I think the other gentleman who helped me was Bill. I will tell all my friends about Chico VW and they will be my first stop when I need a new car! more
Reply | Report abuse |

Uniquely Pleasant 11/24/2010

Joel was uniquely pleasant, honest, unassuming, extraordinarily knowledgeable and helpful. I'd buy another ""BUG"" from him...one for each foot! more
Reply | Report abuse |
< Previous 1 2 3 Next >
badge