Horrible dealership. Never buy from these people. They lied to me and when called on it have refused to even service the new 2010 Jetta I leased there.
I personally know another 5 people that also had awful experiences with Chico VW as follows:
Charles was in the market for a van, liked the VW, after a week of hassles with Chico VW he bought his new 2010 VW in Sacramento. Charles lives less than 6 blocks from Chico VW.
The sales staff at Chico VW took 2 weeks to respond to Lily. She bought a new 2010 Volvo at another dealership in town.
Jessies wife bought a used Jetta, brought it in for squeaky brakes to Chico VW and was told that along with pads that it needed rotors. Jessie is a master mechanic and brought in the car in person. Chico VW backed away from its demand for new rotors. Jessie and his wife now always have their car serviced elsewhere.
Tom owns a VW van, had ignition trouble. Chico VW could not accurately diagnose the problem but presented Tom with a bill for $980. Tom went elsewhere and had his problem dealt with quickly and efficiently fixed for less than $100. He never goes to Chico VW for service or parts.
Christie gave me a curious look when at first I was happy about my new VW from Chico VW. Later she asked Are you still happy with them? She tells me that she would never do business with them because of her own and others experiences.
There are in fact a whole list of other people that now do business elsewhere like Roseville.
The first review here Barry - is their Sales Manager LOL!
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