Charlie's Marathon

I had my truck towed to this company on last week by AAA. Once they received the truck I called them to see if they looked at the truck and the gentle men told me it would be $85 to check the truck. I told them okay, go ahead with the service. The next day my husband called and they told me we had a bad battery (we had just purchased a new battery two days prior to getting the truck towed) and in order to do any type of service we would have to pay $800 dollar. After hearing them tell us we need to provide them with $800 to do any type of service we wanted to know what types of service they was going to perform. The next day we went to the shop and the lady at the desk called one of the mechanics upfront to explain to us what service he was going to perform and he couldn't tell us anything other then we needed to give them $800 before they could do anything. Meanwhile we took the bad battery back to the shop and the man informed us that the battery was fine, not sure who to believe we received a second opinion. And the outcome was the same GOOD BATTERY. At this point we had to find someone else to look at our truck and was charged a $41 storage fee by Charlie's and then our truck got towed to the wrong shop. I WOULD NOT GIVE THIS PLACE ANY STARS. I'm writing this review just for people to BEWARE! more

I recently took two cars (Hondas) into Charlie's; one for an oil change and one for an oil change, new tires and problem with the car drifting left. They supposedly gave second car an ""alignment"" and replace some stabilizer part. Brought first car home and noticed the next day it was leaking oil. Took it to Centerville Service Center (CSC). Was told they forgot to put a washer back on. Second car shook and drifted more after I got it home. Took it the CSC. Was told that all my fluids needed changing, that I needed a total alignment and that the engine mounts needed replacing. I will never take my vehicles to Charlie's again. more

i have got to chime in on this first to Pattie f in your post you said you called in cause of a flat tire in that circumstance if you have a spare the driver should put it on that's what its there for and second jbollinger sometimes when mechanics order parts for cars there is a lot of little thing that can factor in and sometimes it does take a while to get the right part it is not like they did not start on it for 2 days at least they were trying to get it done as fast as they could and as i read a little closer i realize you tried to get dale to give you a discount on service and when he said he couldn't you got mad and gave him and the company a bad review no that's childish if you ask me more

My Sprinter Van broke down just east of Dayton on September 1st of this year. It was towed to Charlie's #2 more

Worst ever! Went there for an alignment but said could not do, then charged me $15.41 for a front end check. I go there, or should say used to go there, for gas and misc other stuff, but if i'm gonna get charged when no work was done or work i did not ask for, i will take my business elsewhere and suggest you do the same! Support another local business, not this one! more

Called AAA for a flat tire. The repairman, serviceman came out (late) from Charlies and when he arrived determined I did not need a tow, yelled why the hell did you call for a tow when you don't need one! He then insisted to put on the donut. Then proceeded to try to humiliate me and suggest I was lying to use a tow! I asked him if he was uncapable of towing as he insisted that I use the donut not knowing I had no transportation back to the house or any of my circumstances. This idiot was rude, abusive and waaaaay out of control for public service. Do not use these jerks! I called AAA to complain and they said a super would call back, which did not happen. I cannot even explain the rudeness of this jerk and the lack of understanding of my circumstances, which wasn't his business to begin with, his job was to tow which is why we have the membership! more

I was unfortunate to have a dead battery during my lunch hour, but fortunate enough to have AAA. After contacting AAA a tech from Charlie's Marathon came out and he was extremely courteous, efficient, and helpful. I could not have asked for a better experience in getting my battery and alternator tested and then replaced in less than thirty minutes. Thanks to Charlie's Marathon for sending such a great tech out! more

had car towed by this company-they broke something that was not broken before they towed it-then they claimed they did not do it. cost me $ to get it fixed. rip off artist, liars, and thieves-stay away from here-far away more

This service station is very poorly ran. I had them tow my wifes car for an issue that required a part. According to Dale, the part has come in wrong twice in two days. In the meantime, a family of four is down to one car, and who knows when the will actually get the right part. I called Dale to see what we could do about this and he said he would not do anything. I would have rather spent the extra money at a dealership and had my car back the next day. Pros: They were open when I needed a tow Cons: Very poor customer service more