Chaparral Management

These people are criminals. Chaparral Management Company (CMC) just charged me $100 for a refinance loan in Steeplechase Subdivision in NW Houston. Not a purchase or property transfer, a REFINANCE! Homes in my subdivision were built in the 1980's, not high values. They ""have a contract with the Board"" that is not published or in the Deed Restrictions. The answer I received from Pam Bailey was that ""we had to check if your dues and deed restrictions were in compliance, and after all that work, you got a 50% discount from what I normally charge"", as though the annual dues I have been paying on time for the past 7 years don't cover that? This is a total scam! Stay away from any house where they ""manage"" the HOA. They also selectively enforce Deed Restrictions, the owner is arrogant, imperious, and gives you no answers. You will end the contact more frustrated than when you called, trust me. Pam Bailey spends more time on her email signature with her useless designations than she will on your issue more

This is the single worst management company in the city of Houston. As the CFO of land development company I have set up over 20 HOAs and every time when the association uses Chaparral it is a huge disaster. These people are criminals and this organization is a disgrace to the professional management companies that are out there. Read their other reviews and it is obvious that they are done by employees. more

I recommend Chaparral Management to any HOA looking for a management company to work with. They have been one of the BEST i have ever had the pleasure of working with. They are professional and responsive and handle an array of services to meet the needs of a specific association. more

This management company has been great to us by offering excellent service and the solid advice that their experience has forged. more

They have brought several improvements to our HOA and we are very satisfied. I would recommend them to any association in need of good, reliable management. more

chaparral management has been a great resource for our home in Lakewood forest. IT is in good hands and we appreciate the work you do. It has taken a lot off our shoulders and made the whole thing a breeze. more

Renting from them has been good because they have addressed my concerns in a timely manner. Last week they made repairs hours after I called about a water leak. That was appreciated. more

I've had the opportunity to work with Chaparral Management Company for the past 4 years as Treasurer of my Homeowners Association and I've found them to be very cordial and knowledgeable on all subjects and issues which may arise occasionally. They've been professional in their relationship with my association, and they've always responded to our requests quickly and timely. The association has had a few management companies over the years and I'd rate Chaparral as the best we've worked with. I would recommend them to any association in need of a management company. more

Every day they meet the needs of our community. Many of the people have been there for a long time and now the are and its specifics. They have been a great asset to us. We know that they have so many other associations to tend after and we appreciate their great work. more

The service from Chaparral has always been excellent. They're doing a terrific job, especially considering all the issues they have to deal with. more

The service has been great for almost 28 years! Chaparral Management has been great and seen to all of our needs since we hired them. They always follow up and keep us up to date. Thanks for taking car of our HOA! more

This office personnel's should seek another type of occupation, I have left numerous message for the manager to manager to about my HOA accounts and never had a call back. I have initiated numerous call and my calls were always sent to the voicemail box of NO-RETURN! Had changed my alternate address for the HOA letter to be sent. and finally I had to information to the person who answered the phone.Not surprised at all that no change has been made in their system.Their inequity of handling customers concern has fallen into DEAD-ZONE. And for 2 years in a row, my case had been handed over to SO-CALLED LAWYERS, who are rude and all they want is undeserved money from you! more

Pam has been amazing to work with, she is hands on Community Association Manager, even with an experience staff, she gets involved in much of the details. I found them to follow all of the HOA rules and assist the community solve complex problems through a consultative approach. I am very pleased with Chaparral Management services and recommend looking into having Chaparral manage your Community Association programs. Give Pam a call directly --- she is great to work with. more