Castle Dental & Orthodontics

I would NOT recommend Castle Dental to anyone; they are a “chain” and run like one. I have been a patient with Castle Dental for ~5 years. I have had a wide range of experiences with them as dentist and assistants have cycled through the office (high turnover is never a good sign). Overall, my experiences have been poor to mediocre. General issues I have had are: scheduling issues, I have never received a call back from a message that was left when the receptionist didn’t answer the phone, poor x-ray quality and technicians, rushed dentist visits (not thorough exam). I have been too lazy to switch, but I have had enough and am searching for a new dentist in the area. more

Dr. Henehan and Mandy where awesome. We had quite a process to go through, having several appointments to complete my crown. They have a great sense of humor. Mandy was so friendly, I felt very comfortable with her. And certainly not rushed! more

Dr. Matthew is a wonderful dentist and I have recommended him to family members. more

The staff is very professional, fun, and patient. I have a lot of work to do in my mouth therefore i spend a lot of time up there and I enjoy the experience as much as i possibly could considering the circumstances of my reason for being there. =) Thanks to Dr. Cutropia and his friendly staff! more

Dr. Henehan explained everything fully for me and my son Jay. The staff is beyond pleasant and so is Dr. Henehan. I appreciate the ability to get the work financed right there in the office. I have already recommended it to some of my friends. more

I find the assistants and dr to be very friendly and helpful and caring. They make sure the patient is comfortable before during and after the treatment. Don't like going to the dentist but the staff there make it more fun and enjoyable more

The front office staff was extremely courteous & friendly. They added sunshine to my visit more

Everyone from the receptionist to the doctors have always been friendly and helpful. more

Some of the WORST experiences of my life we're at this place. If you need major tooth work done I would strongly recommend NOT TO GO HERE!!!! I was with them for over a year, and had several traumatic experiences. The only reason i stayed with this dentist at castle was because the dentist assured me that he would insure his work, and once the root canals he did started failing it meant a great deal more out of pocket expenses for me. The dentist promised me that he would put the money i spent on the root canal and crowns toward a bridge and what i needed to do to replace them and then as they are about to pull out my infected tooth (w/crown) the office manager comes to the chair and tells me they will not help me financially because i missed one routine cleaning even though i was promised by the dentist that he would. (Keep in mind that i was in their office at least once a month getting additional work done and not once did they mention i was coming up on a cleaning.) 3 out of the 4 root canal/crown that i got here failed and i had to go to an endodontist to have them retreated. Only 1 out of the 3 was able to be saved, and i ended up having to pull the other two which i had already invested about $1,000 each. Only 1 was pulled by this dentist. As he was pulling the tooth out the crown shattered into a bunch of pieces in my mouth and throat. When i got upset in the chair the dentist seemed frustrated with me and asked me why am i was so upset? REALLY???? (Maybe because i unexpectedly had broken bits of crown all over the inside of my mouth and throat) He didn't prepare me for that to happen and I had to sit up and spit out all of the broken pieces out my mouth. That was the last straw for me. I had the other failed/infected root canal pulled at a new dentist and she was able to remove it with little to no pain and even kept the crown in once piece with out shattering it in my mouth. I've had several root canals done prior to going to this dentist and never had one fail.... I wasted so much money, not to mention that i now have major anxiety from the treatment that i received and the pain that i was in for long extended periods of time due to the work done here. more

All of the staff members that I came into contact with when visiting Castle were extremely friendly and helpful. Thank-you for making my dental appointments a positive experience! more

Everything was very good, as usual. The staff was very friendly and helpful. more

I have never had such a positive experience with a dental office as I have had with this one. I don't dread coming back and in fact even look forward to my next appointment!! Dr. Cutropia is the best and everyone who has helped me has left me feeling that my dental needs are important to them and they are giving their all. more

The staff is incredibly friendly and the dentist was great! They are great with my kids when I have to bring them with me. I am also very impressed at their sensitivity to people's financial situations. I am so glad I chose this office! more

I have always been treated with respect and everyone is very polite. I have recommended this office to my friends. more