Carpet Source

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3300 Princeton Dr NE N3
Albuquerque, NM 87107

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(253) 236-9213
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Carpet Source - Albuquerque, NM
Reviews
( 102 )
( 11 )
( 1 )
( 1 )
( 0 )

Best

We purchased 1200 sq ft if time from Carpet Source, the experience was smooth and easy. We have a route job that has us all iver the city. Don brought us samples afrer an intervie...

Worst

There were a few reasons why I chose this company out of all the others in Albuquerque. The numerous positive reviews, however, commanded a lot of attention. Unfortunately, this t...

Met Tim and it was quick and easy to make decision 10/19/2016

Excellent place to go buy and install carpet. Install team came in and did an excellent job until it came to put the closet sliding doors back up. they were all jacked up! I had to readjust the doors and the stopper for to prevent door from swinging out were so bad doors would not open or close. more

Very efficient! 10/15/2016

We needed just one small space of carpet replaced due to pet stains. They came quickly to give a quote and were super professional and friendly. They had just what we needed and the install quick as well. We would recommend this company and would use them again! more

I would use them again 10/13/2016

I would recommend Carpet Source based on my experience because I didn't have any issues and everything worked out. I actually had no interaction with Carpet Source because it was for an insurance claim, so I didn't see the house or the finished product. But I give them four stars because you can't give someone a five who you haven't seen. They did the work in a timely way, and I would give them five stars for that. more

Outstanding 10/11/2016

We received four bids for hardwood and tile. Carpet Source was right in the middle in terms of price. The total of all four estimates was only separated by $650 on a $14,000 job. Tim was very honest. He told me that while their materials were often the lowest price, their installation labor was not, but that their installers were better. I asked to see some references and photos of completed work. I must say, that the happy customers and photographs did not do my job any justice. I am extremely happy with the products, the pricing, the professionalism, the installation was near perfect. The proposal I was given was exactly what I was charged. The job took a little bit longer than I thought it would, but the first nstallers were meticulous. I even bought the installers lunch one day because I was so impressed. The mobile showroom is a great idea. No pressure sales experience. Good advice. Good selection. As close to perfection as I could wish for. RESPONSE FROM Carpet Source: My goodness, thank you so much for your very detailed and kind review! I would like to also thank you on behalf of my staff and installation team, they were completely and pleasantly surprised that you took your valuable time to send us this review. I hope you enjoy the new flooring for many years to come, if you have any challenges with the hardwood floors, please call and we will help you immediately. All the best Don Lovato Pres. CarpetSourceUSA.com more

Great price. Great experience. Very satisfied. 10/11/2016

Could not be happier with my experience. We've used them twice,, and we'll use them again. Just saw a review about "kicking a dog" on Google or one of the other sites, not sure what that's about. Tim has been to my house twice, he petted my dog and talked with me about my kids. He even let my cat sit on his lap even though he is allergic to cats. Yeah, I'm sure Tim confused your dog trying to lick him with biting him.. sounds legit, right? There's always one. Great company. Great experience. Call carpet source if you want the best service around. more

Removed old carpet and padding. Installed new carpet and padding in great room, stairs and lower bedroom level. 10/5/2016

Excellent experience from start to finish - from salesman and office staff to installers. RESPONSE FROM Carpet Source: Hello Sandy, Thank you so much for your kinds words and great review! I hope we can be if service again, and please be sure to reach out if you have any questions or concerns regarding your new carpet. All the best, Don Lovato Pres. CarpetSourceUSA.com more

Better service than the big box stores 10/1/2016

Carpet Source did a great job on the price and selection of carpet. The installers Alex and Josh did an outstanding job in the installation and were very professional. They left the job site very clean and we would recommend this team of installers as well as dealing with Carpet Source. RESPONSE FROM Carpet Source: Mr Silva, I really appreciate the beautiful review, thank you so much. I hope you are fully satisfied for many years to come and I hope you'll call if there are any warranty items for us to resolve, thanks again for everything. All the best, Don Lovato Pres. CarpetSourceUSA.com more

Excellent price, installation, and quality of carpet 9/23/2016

I heard of Carpet Source from my daughter. The salesman came to my house and gave my wife and me much appreciated suggestions as to which carpet and pad to select. The quality of both was excellent. The price was too. The installation crew of two was very efficient and professional. They did a great job. If I have another carpeting job, I will use Carpet Source. I recommend them highly. RESPONSE FROM Carpet Source: Mr Griego, I love it when things come together like that, we strive hard to get referrals and in this case it was a win/win/win situation; you're daughter looked good for the referral, you are able to get what you want at an affordable price, and we were given the opportunity to serve. I hope you will also refer us and you obtain many years from the new carpet you purchased, thank you so very much! All the best, Don Lovato Pres. CarpetSourceUSA.com more

Tile install 9/18/2016

Very professional installation with high quality products and amazing attention to detail. Very pleased with the work. RESPONSE FROM Carpet Source: Hi Laurel, thank you so much for the kind words and your trust with this project, I hope you enjoy it for many years to come! more

Excellent in all categories! 9/9/2016

Very please with the entire experience; from the in-home consultation, the estimate, the timeframe and of course the installation. RESPONSE FROM Carpet Source: Hi Stella, I'm so pleased with your beautiful review and gracious review, we were all so happy yo see it today! If you need any thing at all, feel free to reach out and we will jump on the matter immediately. All the best, Don Lovato Pres. CarpetSourceUSA.com more

Very pleased with the entire experience from the estimate to the installation 9/6/2016

The installers Alex and Josh were the best; very courteous, polite and professional. They did a beautiful job and I simply love my new carpet!!! RESPONSE FROM Carpet Source: Hi Stella, I'm so happy you're pleased with the new carpet, I am also very happy your enjoyed our installers Alex & Josh! Let me know if there are any challenges with the carpet or installation down the road and we will get right over and fix them, thanks so much and I appreciate the opportunity to serve. All the best, Don Lovato Pres. Carpet Source USA more

Great staff and very professional!! 9/4/2016

Loved that they come to your house so you can pick the tile or carpet in the comfort of your own home. The only thing is be careful, it's hard to tell what the carpet is going to look like from the little samples. more

Nice carpet, decent price 8/29/2016

Overall pleased with experience. Thanks, would use again. RESPONSE FROM Carpet Source: Hi Lori, I appreciate your leaving us a review, thank you for taking the time to do so. I hope you'll have many years of wonderful service from your new carpet, again, thanks so very much. Don Lovato Pres. CarpetSourceUSA.com more

Great experience 8/25/2016

I had a great experience with Carpet Source. They came to my home and showed us some samples of carpet and explained the differences in the types of carpet. They helped us make up our minds and choose a sample to put in our house. The guys showed up on time to do the installation and they laid the carpet professionally and it looks great. We are very happy with the result. If and when we decide to add or change carpet again, Carpet Source will be the first people we call. Their customer service is excellent, everyone is nice, polite, and professional. I would definitely recommend Carpet Source to anyone else who is looking for carpet professionals. more

Excellent service 8/8/2016

I was extremely happy with Carpet Source. My hardwood floors look Fantastic ! Tim helped with the selection. Andrew and the team were efficient and he is such a craftsman and perfectionist. Ruth is lovely to work with in the business office and scheduling I am from NY and wish all companies in Albuquerwue had the same work ethic and pride in their work Very happy! RESPONSE FROM Carpet Source: Hello Marie, It is so nice to read your kind words, we are diligent about client satisfaction, thank you for acknowledging our efforts. My entire team reads every review as soon as we receive them and they are walking around with a big smile today. We are only happy when you are, I hope you'll refer us and also receive many years from your new hardwood floors, our goal is to to be the clear leader in hardwood flooring as well as carpet here in Albuquerque, your encouragement is helping us achieve that. Please call us if there's anything more we can do to help you, thank you so much and I hope to cross paths again, and thank you for being so pleasant to work with. All the best, Don Lovato Pres. CarpetSourceUSA.com more

Very Good-!------------------------------------------------------------------------------------------------------------------------------------------------------- 8/6/2016

The installers (Jorge and helper) were hard workers and very efficient. Knew their business RESPONSE FROM Carpet Source: Hello Tim, I'm glad Jorge and team were able to make you happy with their flooring installation, he's a very skilled installer and thankfully able to remain consistent in helping the entire team satisfy our clients. I hope you continue to enjoy the new floors and that you enjoy many years with it, thanks so much for sharing your wonderful experience, be well. All the best, Don Lovato Pres. CarpetSourceUSA.com more

Good 8/2/2016

We were a business that used Carpet Source. We had no problem with them and we were very pleased with them. They did a good job. RESPONSE FROM Carpet Source: Hi Margo, I really appreciate the great review, actually, our entire team appreciates it! I hope you enjoy many years from your new floors, thank so very much. :) Don Lovato Pres. CarpetSourceUSA.com more

Great service 7/20/2016

Great service. I am very pleased! RESPONSE FROM Carpet Source: Hi Flossie, we all very much appreciate you taking a moment out of your busy day to leave us a great review. Thank you for the opportunity to serve and let us know if we can be of any further service, like if you need any re-stretching or anything, thanks again! All the best, Don Lovato Pres. CarpetSourceUSA.com more

Nice, knowledgeable, friendly and clean. 7/15/2016

I liked Carpet Source because the guys that came in to do the estimate was really nice and really knowledgeable and friendly and the installer also was very knowledgeable and very great. They were all courteous and also very clean. They completed the work on time and I would recommend them to anyone. RESPONSE FROM Carpet Source: Hello Mr. Ragan, I'm so happy to see your review today, we love making clients happy. I'm glad you mentioned that our guys are clean, we are constantly drilling that into every team member's daily habit's, so glad to see it's paying off for our clients. I hope you have a great summer and let us know if we can be of further help, thanks again! Don Lovato Pres. CarpetSourceUSA.com more

Prompt, professional, affordable. 5/20/2016

This was the easiest and best re-carpet experience ever! From the selection of carpet on site at our house with Tim Hickman assisting and answering all our questions, to the fielding of calls and scheduling by Ruth and Dianne, to the expert installation by Jorge and Adrian with great attention to detail, it couldn't have been better. Thanks to all! RESPONSE FROM Carpet Source: Hello Mr Moreno, It was a delight dealing with you, thank you so much for the kind words and we are all high fiving each other for the glowing review, again, thanks for that. As you've experienced, we want to ensure that every one of our clients is well take care of, I hope you get double the life on your carpet. Please feel free to call anytime if you need anything, or just want to chat, take care and God Bless. Don Lovato Pres. Carpet Source USA more
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Additional information
  • Hours: 9-7 M-F 9-1 Sat.
  • Payments: American Express, Cash, Visa, Discover, Master Card
  • Neighborhoods: Sawmill Area, Valley, Northeast
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