Carino's Italian Grill

My family has eaten at this Carino's many many times. We have always had excellent service. Only once did we ever have an issue with the food and it was taken care of right away. The resturant staff has always been helpful and friendly. We have dined there on various days of the week and various times. I would say if you had an experience you considered to be bad, one time, give it another chance, you will NOT be disappointed. Pros: great food great staff Cons: tomato florintine soup not available every day more

The floor of the entryway was sticky and dirty. My fork was very dirty and the waitress left it on the table when she got a new fork for me. She also told us that ""the silverware is always dirty here."" The hostess and wait staff were not professional. My husband thought his pizza was bland because it lacked tomatos or garlic. My artichoke and angel hair pasta came with no sauce and was somewhat tasteless, but I appreciated the low fat content. On the whole, this restaurant does not measure up - Bravo's, Macaroni's, and even Olive Garden are much better. more

My family ate here after church. My wife ordered a grilled chicken dish. When she cut into it, it was uncooked and watery on the inside. The waitress reordered her dish. When it finally came back, I had already finished my Chicken Salad, she cut into it again. It was reddish pink in the very middle even though it looked done on the outside. I wonder if they were cooking a breast filet that was frozen on the inside. \r \r The manager offered to take the item off our bill. Thanks, it's not like we would have wanted to pay for it anyway. She offered to order other items, but after the long delay, my wife chose to cut her losses.\r \r The waitress acted sullen and ticked off that we had encountered this negative experience like it was OUR fault. She gave me the check and picked it up again with a sour look on her face and nary another word despite my attempt to be pleasant. I gave her a tip of 18% but she did not really deserve it.\r \r My recommendation is to avoid Carino's and choose Bravo's or Romano's Macaroni Grill for quality, consistent Italian franchise food in Cincinnati. Pros: Decent tasting salad Cons: Undercooked chicken, moody server more