Caring For Women Ob-Gyn Pc

April 2012 more

I read several bad reviews about this practice in regard to their poor communication skills and bad attitude toward their patients, BUT, because they were older reviews, I decided to give them a try. First problem..it took TWO phone messages and a follow phone call before their triage nurse even spoke to me about making a new patient appt. She told me at that time that she wrote my phone number down wrong and had been TRYING to reach me..Sure. Then, a couple of days before my scheduled appointment, I needed to reschedule it. Again, left two messages as I kept always missing their hours. Of course again, no one called me back. I called a THIRD time and was on hold for 15 minutes! I hung up and gave up. Today I received a BILL in the amount of $60 for MISSING my appointment! I left them another message today and informed them of all the above issues as well as the fact that they need to notify a patient of their cancellation policies BEFORE sending a bill out. I told them in to certain terms that if they choose to have poor communication and excessive hold times, they cannot expect patients to spend their day trying to contact them. Not a good way to ""Care for Women. PLEASE take the bad reviews seriously..I did not even get as far as becoming a patient and already I owe them money LOL! more

My wife went to this office today for her first visit. She is pregnant and high risk. She also had our 7 month old with her. She arrived early for her appointment and after waiting in a long line was given the customary paperwok to fill out. While she was filling it out, an office staffer rudely told her that if she did not complete the paperwork in ""five more minutes"" she would not be seen. My wife tried to defuse the situation by informing the staffer she (my wife) is an OB nurse herself and she was sure the visit would be brief. The staffer said this would not be possible and insisted she wouldn't be seen. At this point my wife decided this was not a practice she wanted to use and left. As an additional issue, this office requires patients to write their credit card number on the paperwork, which raises security concerns. more