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Businiess name:
Caring For Women Ob-Gyn Pc
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Review by:
citysearch c.
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Review content:
I read several bad reviews about this practice in regard to their poor communication skills and bad attitude toward their patients, BUT, because they were older reviews, I decided to give them a try.
First problem..it took TWO phone messages and a follow phone call before their triage nurse even spoke to me about making a new patient appt. She told me at that time that she wrote my phone number down wrong and had been TRYING to reach me..Sure.
Then, a couple of days before my scheduled appointment, I needed to reschedule it. Again, left two messages as I kept always missing their hours. Of course again, no one called me back. I called a THIRD time and was on hold for 15 minutes!
I hung up and gave up.
Today I received a BILL in the amount of $60 for MISSING my appointment!
I left them another message today and informed them of all the above issues as well as the fact that they need to notify a patient of their cancellation policies BEFORE sending a bill out.
I told them in to certain terms that if they choose to have poor communication and excessive hold times, they cannot expect patients to spend their day trying to contact them.
Not a good way to ""Care for Women. PLEASE take the bad reviews seriously..I did not even get as far as becoming a patient and already I owe them money LOL!
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