Car-Tunes Auto Stereo

I went to get an estimate at Car-Tunes Auto Stereo for a basic radio/cd for my car. They were so ""over-priced"" on everything- it would have cost me over $350. Just for the face plate alone which would match my car dash was $50.00! I went on line & shopped around & got a Sony radio/cd with all the bells & whistles plus all the wiring, & face plate to match my car dash, along with ""lifetime"" tech support, free shipping & great customer support all for under $200! From Crutchfield! Oh they also thew in a few FREE extras.\r PS the saleman at Car-Tunes couldn't be bothered with me instead he took personal calls while I stood there waiting for him. The customer service was ""poor""! more

The radio in my 1984 Camaro had finally gotten so bad it was only powering 1 speaker. It's a challenging car because it had a ""pod"" radio, not in dash. I took the car to Car Tunes and they looked the car over with me. Their approach was logical, beginning with replacing the speakers, then replacing the radio. This radio is no longer manufactured but they gave me several options, including cross wiring to power the dead right chanel from the left, recommending that they could install a sreplacement when I located one, or, as we finally did, installing an in dash radio in a housing. They were attentive to the classic nature of the car, drilled no holes in the dash, affixed the housing and the radio. It all took about 3 hours and was exceptional work. The radio looks like it belongs there. Price was reasonable, professionalism was top notch, choice of equipment was wide. Great job! more

Had them install a nav system into my 08 se hyundai tiburon and couldn't of asked for a better job. Wires were all hidden and found a great spot to hide the microphone and antenna and they did the job quick. dropped my car off at 10 and received a call at 12 that it was ready to be picked up. They even have someone take the time to sit and show you the features to the product they installed. I want to thank John for having one of the best customer services I have ever dealt with and if I need any lighting done or anything else in the future I'm going to car tunes!!!!!!! more

I had a full Sony system installed in a 2001 Camaro Z28 while working at a car magazine and their service and talent was really impressive. John M (owner), Paul, and Damion are really on their game. Great place, great work. See more at: www.gmhightechperformance /tech/0809gmhtp_2001_chevy_camaro_z28_sony_stereo_system_install/viewall.html more

The only place to go , I would never bring my truck to any other shop. In the past i have been to many places and Car-Tunes is leaps ahead of the rest. Great customer service and professional and experienced workers. Love them I will be back more

Never never never go anywhere else!!! These guys are the absolute best. I have dealt with numerous other car stereo places and every time it never turned out well. I have never had a problem with any thing they have installed and they always do a great job!! I will never again go anywhere else!!! Thanks guys! more

I had read good things about these guys before getting Sirius and an alarm syste installed in my car and they did not disappoint. Great customer service! They did an awesome job and I would gladly go back and refer family and friends. more

i brought my car to car tunes today, this honda is my second car , my first car got badly damaged in a flood so i had to down grade , and rush into getting a new ASAP car used there was a few things that i needed to fix and the radio system was one of them which is MAJOR ISSUE FOR ME , this car didnt come with a serious radio system all the speakers were blown even the back speakers didnt work period and me being a heavy music listen i had to get my radio fix asap, i called around and everyone is charging an arm an leg for the unit plus installation.I decided to drive around and i wanted to look around farmingdale, in our gps unit cartunes showed up so it was our first stop, as soon as i arrived i was greated very politely.Which was a plus, i only wanted to know their pricing i wasnt planning on getting the radio system yet.... but due to the pricing of 149 for the radio and 50 dollars for the cables and i couldnt walk away from that deal i got two speakers front ones for 100 dollars extra the installation was cover with those prices and the installation was great, and wasnt waiting long at all.They even walk you to your car and sit with you and walk you through the features of the radio till you understand how to use it. i was so happy that the work was clean and no damage to my dash board or where the previous factory radio was ,the last time someone had worked on my car they left my car mess so i was alittle nervous about that as well but it was clean and neatly done when they were done with my car. In all i paid 325 for two speakers and car unit with the installation included.... if i would of gone somewhere else it would of been more... i was very nervous to trust someone with my vechicle especially that i am a women they would try to tell me all sort of things and charge me alot because i am gurl and would know about electronics but i felt nothing like that with them..i didnt want any aches but OH MY GOD I EXPERIENCE SO MUCH GREAT CUSTOMER SERVICE AND VERY LOW PRICES .. I AM GOING BACK A SECOND TIME TO GET MY BACK SPEAKERS DONE AND GET AN ALARM SYSTEM... I AM VERY HAPPY AND WANTED TO COME ON HERE AND SHARE MY EXPERIENCE. also they never try to over charge me they , give me time to myself to think it over and then came back and ask would was my decision... i am very pleased and would always be a customer of cartunes.... even though its 24 miles away from my house it is worth the trip!!!... more

I brought my sons Hummer H3 truck into Car Tunes AFTER having a complete system installed at another ""reputable"" audio establishment in the area. To my dismay nothing was working well and some of it wasn't working at all. After bringing it back 3 times to be fixed, I was fed up and brought it to Car Tunes and they had to overhaul the entire installation. Since getting it back EVERYTHING works perfectly and it sounds incredible. It was such a pleasure to find a place that actually delivers what is promised!! Thank you Car Tunes my son couldn't be happier!! more

I have a ten year old corvette that I would not allow anyone to touch... including family. Car Tunes researched and advised what would be best for my car. I turned over my car to the experts at car tunes and they treated it as if it were their own. I was very happy with the service and the unit that was installed in the car. Everything was perfect and more than expected. Thank you Car Tunes! Pros: Service, reliability, expertise Cons: n/a more

I have been a client for at least the past 15 years and I find that the installers at Car Tunes are extremely innovative and competent in their field. They not only install stereo equipment, as well as other auto accessories, they are auto electronic installation designers! What also distinguishes Car Tunes from their competitors is that they provide superior installations at competitive prices. Without any doubt, if you need the installation done right, and reasonably priced, then this is the place to have your equipment installed. Pros: Highly skilled custom automotive electronics designers Cons: Should also have a facility closer to NYC more

I have had installations done at Car Tunes on several different occasions and all have them have exceeded my expectations. My kenwood radio with ipod adapter has worked flawlessly for two years, the parrot speaker put into another one of my cars has worked to perfection, and the remote start I had put in has been great as well. Any questions I have had they have been answered to the best of their abilities and anything they are unsure of they work to the fullest extent to get me an accurate answer. I will continue to use and recommend Car Tunes for any car audio needs. Pros: Accomodating and informative more

We received an unfair review here and since it wont let me comment on it I will leave one of my own. We always diagnose all problems to the best of our ability and we have 3 installers each with at least 20 years in the industry. We are good at what we do and we have outstanding customer service. My boss John will bend over backwards to help a customer and we are on of the only stores in the industry to offer an unconditional lifetime warranty on installations. That said, we are still human and are subject to human faults. I do make mistakes, for that I apologize but I have not yet found the path to perfection. I am however happy for this man as he must have found what I cannot. I misdiagnosed one small problem in a Volkswagen cabriolet. The ""Metra book"" only had one part number for a non amplified antenna for that car and you can be sure that I called them to let them know that they should add the other one to the catalog. The man with the VW came back enraged with an attitude and we gave him a refund. Had I still been there I would have offered an apology as it was my mistake. Had John been there I am sure it would have gone differently also. John was not there that day and this customer did not speak with him. Most of our customers have a great experience when dealing with us as most of our business is repeat business and we have been in business for over 30 years for a reason. I am sorry that this mans experience was not a good one. I am sure that given a second chance he would change his mind. We did not lie to him. we did not suggest he put his factory radio in. I guess it just goes to show that you really cant make all of the people happy all of the time. In the future I will try to be more perfect for people who would drag our names through the mud and call us lyers for not being perfect. thank you. Pros: 3 seasoned installers with 20 years experience Cons: everyone makes mistakes. more

My daughter has a 98 VW Cabrio and needed a new radio. I had Car Tunes install a Kenwood radio in the car. It had a MP3 adaptor a CD player plus AM FM radio etc. While driving in the car I tried to get an AM station and couldn't get anything at all. I went back to Car Tunes and told them of the problem. They checked the car radio and a person named Chris told me that since they removed the VW radio I couldn't get AM stations because the antenna and radio were not compatible and the only way to get AM stations was to put in a VW radio of get SIRIUS . The owner John was only five feet away when this conversation took place. I left there thinking that there was nothing else I could do but for some reason I went to a PC Richards in Wantaugh where they do car radio installs, and spoke with a person named Pierre who was extremely helpful and told me that all I needed was an antenna booster made for VW's. He removed the old cable and installed the new one and I had all the FM and AM stations loud and clear. I immediately went back to Car Tunes and asked to speak with Chris but for whatever reason he couldn't talk to me. I then spoke with someone else and also with the owner named John who was present when Chris spoke with me initially. The out come was that they refunded the price of the cable they installed in error but without any apology whatsoever. I also plan to notify the radio manufacturer. With the economy the way it is you would think that people would do whatever it takes to keep you as a satisfied customer but I guess Car Tunes doesn't need my business nor yours. Pros: Nothing Positive Cons: Lied Right to My Face more