Capital Pediatric Group

I dont like to get automated "friendly reminders" from my own doctors, let alone a practice we have never been to. I had never even heard of Capital Pediatric group until they texted me to confirm an appointment for someone else's child. Today - Saturday afternoon they do the automated robot call. Very annoying. Even if I was a patient I wouldnt want this. So I go to their site - and there's no obvious place to send an email back to them. So they just believe in one way technology? If you are going to spam your customers with reminders at least get the phone number right. more

We had never been truly thrilled with the doctor we had at Capital Pediatric. Then we ran into their billing procedures. Their bills are truly confusing. As an accountant, that says something. They only list "open tickets" so it doesn't show payments that you've made (which makes it hard to tell if you've already paid them or not). We have also had problems with the billing in that they claimed to have sent us multiple bills when they hadn't. We also paid in a timely manner and they're claiming we haven't paid and have turned us over to collections even though we have receipts, the charges cleared the bank statements, and their billing service even acknowledged seeing our payment (although it wasn't applied to OUR account). They also bill for charges months after the service was performed which is another reason it seems like you would've already paid them. The ability to ask nurse questions at any time is nice. Although we had the issue where we'd call to ask if she needed to see the doctor and always got the answer yes even when it seemed pretty obvious now that she didn't. Beware of this pediatric group. I would not recommend them at all. more

I would recommend Capital pediatric Group to anybody out there who is trying to select their baby's pediatrician. After going throught some unpleasant experiences with the pediatrician that I had selected, having not experience, as this was my first baby, someone recommended this group to me. I decided to give them a try as they couldn't possibly be any worse than my pediatrician at the time and what do you know, I've never looked back. They are great with my children. I love how flexible they are. I don't think I've ever called with a sick child where they haven't fit me in on the same day. I love their service and the fact that they're always available. They are open on weekends which is awesome for working parents. They are literally just a phone call away all the time, thereby eliminating many unneccesary ER visits. Also, they have two convenient locations, which helps seal the deal. I recommend this pediatric group to anyone who wants to place their child in the best pedicatric care in Austin. more