Capital Heating & Cooling

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16920 W. Cleveland Ave
New Berlin, WI 53151

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(414) 839-5717
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Best

I was seeking a reliable air duct company for I did not believe the home I purchased from the previous owner built in 1969 ever had their air ducts cleaned out. I Had dust through...

Worst

All reviews seem positive

Air Duct Cleaning 5/9/2023

I was seeking a reliable air duct company for I did not believe the home I purchased from the previous owner built in 1969 ever had their air ducts cleaned out. I Had dust throughout my home on a daily basis causing me major allergies. I checked with the BBB first to see the rating of customer feedback on Capital Heating and cooling and saw they received very high ratings from many customers. Therefore, I put a call into them. and Alex from Capital One was assigned to my property to clean out the 12 air ducts I have. It was a very long day for him and can't say enough about Alex and his motivation in completing this big job for it was a BIG one. I also would like to commend this company for providing a picture ahead of time of the person who is to be arriving at my residence to complete the job. I would highly recommend this company to my family and friends. Thanks, Alex, for giving me a clean healthy home with fresh air to come into every day. Sincerely, Lori Steinberger more
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Installation 11/24/2018

Great service, very cordial and professional in conduct. more
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Happy with service 11/24/2018

Jake S was on time, considerate and professional. He Installed 2 Aprilaire humidifiers and walked me through how they work. I would recommend Capital Heating & Cooling. more
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Emergency service 11/17/2018

Excellent service. Experienced staff, knowledgeable, and efficient. Would recommend this company. more
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Thanks to Jake S. for great work on my new AC! 11/6/2018

I'd give Jake S. 10 starts if I could! He had the challenge of working solo that day, removing a very old Carrier unit that had failed and installing the new Rheem. Additional challenges were having to get a part delivered to finish the work, as my Old House has so many do-it-yourselfer quirks. All the while he kept me informed, was considerate and polite. Even my three cats (who are normally shy guys) warmed up to Jake and were purring around his ankles by the end of the job. For any future HVAC needs I have, you can bet I'll be asking for Jake! more
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Excellent Service! 10/22/2018

We had a new HVAC unit (Magic Pak) installed today through Capital Heating and Cooling. Our Installer, Skander A., was phenomenal. He arrived on time, was professional, and worked diligently to complete the entire installation. Our unit was located in a small closet that required additional work to fit the new unit in the closet, including installing a new duct, which was very time-consuming. Skander made sure to explain the entire process and demonstrate what he was doing (as well as explaining why he was doing it), to ensure that we were fully satisfied. Skander also made sure to lay down extensive tarps to protect our carpeting and he wore booties to ensure that no dirt or debris made that none of our flooring was damaged or dirtied. Overall, we had an excellent experience and I would highly recommend Capital Heating and Cooling and specifically our installer, Skander. more
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Heating and Central Air installation 6/14/2018

Matt and Adam were courteous and friendly. Explained things very thoroughly. We were very satisfied with the experience. more
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Great Process Beginning to End 5/2/2018

Capital price matched a competitor and install was shorter than expected. more
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Heater 1/10/2018

Great job Scott S. very efficient and very neat thank you more
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Installation of furnace and air conditioner 12/14/2017

Lisa was very helpful and personal on the phone when I called. She expedited everything very quickly and I did buy a furnace and air conditioner. Scott was the installer and was very professional. He went over everything with me in detail and was a pleasure to deal with. I would recommend Capital Heating to anyone! more
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Excellent service 10/28/2017

Jared B. was awesome. He came out on a last minute Saturday service appointment, arrived early, and helped me understand my furnace system better while performing the diagnostic and maintenance work that we needed. He was friendly and extraordinarily helpful. 5 stars! Thank you Capital Heating & Cooling for providing such awesome service personnel. more
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Capital Heating and Cooling 9/28/2017

The service and customer help was greatly appreciated. Great people more
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AC tune up 6/25/2017

Derrick was very professional, gave highlights of his inspection and answered my questions. He also mentioned other services his company can do that could increase the efficiency of the unit. I was very satisfied. more
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Great Work - 6/20/2017

Scott did a great job & we have absolutely no complaints. Our A/C is running with no problems. Thank you, Scott:) more
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Duct cleaning project 4/30/2017

Had Derick from Capitol Hating & Cooling clean our duct work. He did an outstanding job and explained everything before and during the job in detail. He left the work area clean when finished. Showed pictures of before & after the job was completed. Would recommend Capital to anyone who is considering have their ducts cleaned. more
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Capital Heating & Cooling 4/20/2017

Service Pro Randy was on time, accessed our boiler issue in record breaking time and gave us options to consider for our Fall tune up visit and got us an on the spot quote for a potential part replacement. We are so happy that we selected Capital Heating & Cooling as our team to meet our home heating needs. more
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Duct Cleaning 4/19/2017

Just wanted to say that Derrick did an excellent job. more
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Capital Heating & Cooling 2/14/2017

They did a good job, Nick and Alex were both great. I would recommend Capital Heating Cooling to my friends and neighbors. Brian more
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Hot Water Heater 12/31/2016

I called Capital Heating & Cooling for trouble shooting a problem with a water heater, they sent a tech a "John A " within the hour he was very courteous and he fixed the problem! I would highly recommend Capital Heating & Cooling more
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Great Work 12/9/2016

Capital Heating & Cooling had very prompt and professional service right before we had out of towners coming in for Thanksgiving. Nick did a great job installing everything and explaining our new system to us. Nice work Capital Heating & Cooling! more
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