Capelli Salon

This guy is a joke. I pulled up to s shopping center where he was located. The salon was below average at best. It was dead inside. He was not nice during his introduction. When I was explaining what I wanted which was blond highlights he wasn't listening, he argued with me and was very synical. He wanted to make me darker allover instead!?!?!?! I disagreed then I made him pull out the color swatches to SHOW him what I wanted so there was no misunderstanding. I agreed to a light brown lowlight and very blond highlights. When the 4 Hour process was finally over, my hair was brown with NO blond highlights?!? He put a toner allover it that washed all of the blond out of my hair. I have pictures before and after. My haircolor was orangy/brown and spotted!! I had bad vibes about the location, condition of the salon, and his professionalism or lack thereof to begin with. I wish I had just left. I also noticed all of the women in there getting there hair done (which was all of three people) were older and had dark brown hair. Not a good sign. This place is not for BLONDES!!! I argued with him the next day and he gave me a partial refund which was, again, unprofessional. He wasted 4 hours of my time plus 45 minutes of drive time to the salon and I had to pay someone the next day to fix it. STAY AWAY!!!!!!!! Pros: Not a thing Cons: Time and Money Waster more

This place is overrated. I walked into a dead salon. Pictures are so deceptive. Then came Gino. He hardly spoke to me just kept nodding his head muttering to himself and eventually did whatever he wanted to do and not what I asked for. His assistants are friendly and nice. Gino did a good job with the cut but the highlights he gave me ""NONE"". I walked out with no color and payed a fortune for just a cut without color. Very upset with the coloring. You may be an expert as you claim but once in a while it won't hurt to give clients what they ask for. Ultimately 100% customer satisfaction is what matters not your own satisfaction. Pros: Good cuts and assistants Cons: Bad coloring. Do not recommend. more

good Pros: good Cons: good more

Gino gives a fantastic haircut. He's cut my hair several times, and I've never been disappointed. It always looks great! The staff is very efficient and friendly, and the salon is in a convenient location. Pros: Great Cut, friendly staff! more

I believe the biggest compliment a hairstylist can receive is referrels...everywhere I go folks are asking me who is your stylist your hair is fabulous. I don't take any credit for that it truly is the gifts and talents of Gino. I have known Gino now for 10 years and have followed him when he relocated each time before owning his own salon. I travel 45 mins to an hour each time I get my hair done and it is worth it. Pros: Everything, he even has little chocolates everywhere, what woman doesn't like that! Cons: Truly cannot think of any! more

I couldn't believe when after the wonderful job that Gino does on my hair, I read a critic saying it was the worst salon in Dallas. Well Ladies, let me tell you, that person was smoking somthing funny !!! Pros: Gino is the best, staff is very nice to be around. Cons: Can't think of a thing more

So I tried Ginos salon after finding a coupon for it. I told the recept on the phone i wanted cut and color and highlight was scheduled for all of it 2 weeks in advance. Upon arriving not only did I have to wait in a dead salon for almost 20 min my stylist was rude. I decided to push on not only was I told ""I dont have time for your color so were just doing highlights"" I was also told when I asked if the 5 pictures of MYSELF from a previous colorist could be matched ""Im only a man I cant work miracles but I will try"". My overall experience of Ginos was terrible. From the rude, rushed feelings I got from my stylist and rude comments to the fact that the ""highlights"" I chose were chunky, 3 diff colors I didnt even choose and the cut was at best a butcher. Pros: 0 more

Being newer to Dallas, I've tried for quite some time to find a superb stylist. I don't have to look any further! This was my first time at Gino Salon, and I couldn't have left happier. The services were fairly priced, and I didn't feel in the least bit rushed. It was as if I was the only person there! Carlos is an exceptional stylist, but more importantly, an exceptional person. He is kind and passionate in what he does, and I left feeling better than I have felt in as long as I can remember. I especially appreciated the time he took in explaining and showing me what he thought would work best for me. The cut is fabulous and versatile. My previous color was uneven and just blah, and my new color and highlights make me feel and look so much better! The final critique? My young boys told me, ""Mommy, you look different. You look so pretty!"" Kids are honest! :-) Who could ask for more? I'll be looking forward to my next appointment and my time at the salon with Carlos. Thanks again! Pros: Carlos rocks! Friendly staff. Easy to get to with ample parking. more

HE CHOPPED MY HAIR ALMOST 5 INCHES OFF EVEN THOUGH I ASKED HIM NOTTTT TO TOUCH MY LENGTH.. HE CHOPPED IT OFF AND ONE SIDE WAS LONGER THAN THE OTHER..AND ON TOP OF THAT MY ENDS WERE STRINGY AND IN DIFFERENT LENGTHS. HE WORKED ON MY HAIR WHILE HE CLAIMED HE WAS COMING DOWN WITH THE FLU, DIDNT EVEN CARE IF HE GOT OTHERS SICK ESP HIS CUSTOMERS. I WILL NEVER RECOMMEND THIS PLACE TO ANYONE EVER!! I CANNOT BELIEVE PEOPLE EVEN RAVE ABOUT THIS PLACE. Cons: WAITED 2 HOURS FOR MY APPOINTMENT..GOT THE WORST HAIRCUT EVER more

I have been a hair dresser for over 20 years. Upon relocating here to Dallas, I needed to find someone I could trust, whom would give me a great color and hair cut. Gino gave me an excellent hair color, it looks so natural and pretty, not to mention healthy looking. He is a master at his work, his technical skills are steller. I would highly recommend Gino because he has the expertise and knowledge to give the client beautiful hair. You can relax in the chair and know that you are in good hands, because you can trust that he will make you look great. The staff was so friendly and nice, you just feel right at home immediately. Pros: Comfortable atmosphere, friendly staff and excellent technical abilities, great products more

I called and found out that my former stylist, Sharon, was no longer working at Gino Salon. I was in a bind and the assistant worked hard to get through to Carlos (the new stylist) and get me in. She was very pleasant and called back within minutes. She is also a great shampooer & well on her way to being a wonderful stylist herself! Carlos was kind and gracious, but very nervous about not lowlighting my ultra-blonde hair. We talked about depth & dimension and al the blonde buzz words, and I finally told him point blank that I don't want that, I just want BLONDE. I want pale, light, non-brassy, no-low-light, blonde. He was hesitant about my request and asked if he could do it ""his way"". I said okay. I was nervous and WOW~!!! He did a great job. No lowlights and still dimensional pale blonde. My hair looks great and everyone is commenting on it. I will be back to see him for sure. Be warned, Carlos takes his job seriously and comes across forward at first. Once you break him in his a a joy to be around and will give you exactly what you are looking for. If you are looking for a new stylist, I recomend Carlos (or Gino) with flying colors!!! The prices are high, but they take their time & I think the extra money is worth it!! Good luck!!! more

My stylist moved and I was in a panic to replace him. After trying another stylist with horrible results, I was even more nervous. Found Gino on City Search and he far exceeded my expectations. My cut is perfect, stylish and easy to manage. He knew exactly what to do with my fine, limp hair. I left the salon feeling like a million bucks and with my next appointment in hand. My search is over and I couldn't be happier with the results. Gino is an artist who takes his work seriously and it shows. His staff is courteous, fun and very attentive. The salon is contemporary and clean. It was a great experience! more

I just moved to the area and wanted to try a new salon. I left today feeling like a new person. I love my haircut and was really pleased with the sevice that I received from Carlos. He really took care of my crazy curly hair. I will be back!!!! Pros: on time, courteous more

I am very particular when it comes to my hair and ever since moving to the U.S. over a decade ago I have had more than my share of horrible haircut experiences that sometimes left me in tears. Pros: On time, relaxing atmosphere, highly skilled stylist Cons: n/a more

Saturday was my first time visiting this salon, and i loved it...The staff is very friendly, and they all make you feel very comfortable...I walked out of there with beautiful hair, and i will be back again!!! Thank You Gino more

I recently moved to the Dallas area from New England. I went to a hairdresser recommended by a coworker, and hated my hair. He gave me a color and cut in under 60 minutes! I was embarrassed to go to work the next day. Luckily I received a mailer from Gino's at home, and after looking at the website, made an appointment. I didn't know what to expect, but I immediately felt very welcome. Gino spent some time with me first to find out what I wanted (and didn't want), then gave me the best color and cut of my life. I've been back to him since, and like my hair more and more each time. The color is incredible and the cut so soft and feminine. Everyone at Gino's is very friendly and professional. I feel very much at home each time and would very highly recommend Gino to anyone who has ever had a bad color or cut - Gino will get it right. Pros: Service, skill, color is amazing, friendly staff more

When I walked into Gino's my hair was all sorts of distressed. I've been going to the same lady for 4 years and she recently was diagnosed with a string of diseases so I knew it was time to find a new stylist. I have been very loyal and was VERY nervous to go anywhere else. HOWEVER I was more than pleased with m hair cut, color, and repair. Actually, the thing I was most impressed with was the quickness in foiling my hair. It used to take my last hair stylist 2-3 hours just to do the color (and she has her own private suite) but I was out of the salon today in 2 hours and that was including shampoo, conditioning, cut, blowdry, and style! REALLY IMPRESSED. The products they use are minimal (so there's no funky build-up)and unique. He really did an incredible job. I'm used to paying half of what I paid today but honestly, you get what you pay for. It was worth it. The girl who shampoo'd & conditioned me was personable and gave a great head massage. I use a flat iron on my hair everyday and it doesn't ever look as good as it did with just the blow-out Gino did. more

I can't begin to tell you how much I love my new haircut. Gino is truly a master artist when it comes to styling and color. He and his staff are warm and unpretentious. Gino finally gave me the cut and highlights that I've been looking for! Trust me, you won't be disappointed at Gino Salon. Pros: Wonderful cuts and exceptional color more

First time client and it was one of the best haircuts and colors I've had in a long time! New to the area from Chicago I had tried 2 other Salons in the Las Colinas area and Gino is steps ahead to the other stylists I've experienced. Attention to detail and great staff resulted in a wonderful haircut and color. I will be back!!! more

I have been gong to Gino Salon for over a year now and I just love it. I started going when my current stylist, Debra, moved there - she is fabulaous and so attentive to my needs (hair needs moisturizing) and wants (layers, please!). My color is always beautiful and I am constantly getting compliments on it. When she was on materinity leave, Gino was kind enough to take on her customers and he did a fantastic job cutting my hair - it was just what I asked for and I love it!! Thank you! Michelle more