California Oaks Vision Center

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24400 Jackson Avenue Suite A
Murrieta, CA 92562

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(951) 677-5144
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California Oaks Vision Center - Murrieta, CA
California Oaks Vision Center - Murrieta, CA
California Oaks Vision Center - Murrieta, CA
Reviews
( 87 )
( 38 )
( 4 )
( 4 )
( 4 )

Best

Wonderful! Ordered sun glasses. They are beautiful Prada's

Worst

Good service, but to expensive for the glasses.

Will not return to this vision center 9/29/2011

I will not return. 1) AFter receiving attitude from the front desk after I decline to have my photo id scanned into your computer system. There was no evidence from my ins. company directing this as a new guideline nor a non-disclosure/confidentially agreement from the vision center 2) the next girl that checked me was a new intern, obviously in training and did not possess customer service qualities, professionalism and respect towards someone her elder. A patient should not be subjected to the unprofessionalism. This office may be hiring young interns right out of school with a certificate but they are lacking the respect towards elders and customer service skills. The patient is paying this center for the services and the patient should not be treated disrespectfully and feeling uncomfortable when they leave your vision center. This is the first time I've left with a DO NOT RETURN feeling after being a patient of 5+ years. This center should offer alternative natural methods vs prescribing synethic drugs with side effects to their patients. more

Very Happy! 9/28/2011

Cal Oaks Vision center has made some great changes and I was very pleased with the entire staff. I have three small children with me and they were very understanding!! more

SPECIAL EYE CARE AFTER SURGERY 9/21/2011

THERE'S NO BETTER PLACE THAN CAL OAKS VISION CENTER FOR EYE CARE. ESPECIALLY IF YOUR NEED IS NOT JUST ROUTINE. THE CARE I RECEIVED AFTER A FAILED CATARACT SURGERY HAS BEEN EXEMPLARY. DR LEWIS AND HIS STAFF, IN MY OPINION, WOULD BE HARD TO FIND ANY MORE DEDICATED EYE PROFESSIONALS AND WHO PROVIDE PERSONAL ATTENTION TO MY VISUAL NEEDS. more

Annual eye examination 9/19/2011

Great experience! Good customer care! more

So good I drive from San Diego to see you 9/19/2011

Dear Staff, I cannot thank you enough for our most recent visit. You are all so amazing. As you know, I relocated to San Diego, due to my recent marriage. But, my sons still live in Murrieta, with their dad. I could re-establish us with doctors down here, but it just wouldn't be the same. You went out of your way to make our appointments convenient, and late in the evening, so that I could make it through the traffic. When we arrived, you gave us bottles of water and told us to relax. You even took my sons (12 yrs old) on a tour of the office for about the 3rd time (smile). Then, after closing hours, you told us to take our time chosing our glasses. You didn't rush us at all. That kind of service is hard to find these days. And, it's something I don't take for granted. I wouldn't dream of going anywhere else. It's worth the trip. Thank you so much for putting an emphasis on family and customer service. A VERY loyal customer, Nancy D. more

REVIEW 9/18/2011

Very happy with my experience at Cal Oaks Vision Center. Dr. very caring and thorough. I have special needs and Dr. and staff have been awesome in trying to help me get my vision corrected satisfactorily. I highly recommend them and have since I started there to many of my friends. Jan has been especially helpful and professional. more

aynonomus 9/16/2011

This was my first visit to this facility, and I was generally impressed and pleased... My most dubious concern was over the prices... seemed pricey to me!.... all staff members were thoroughly pleasant and helpful! more

wish all clinics were like this 9/16/2011

I had a really nice expirience going to check my eye problem to this clinic, since the minute you walk in, you fell respected and well treated. I wish all the health sistem were like this in United States. more

Rating 9/16/2011

Staff were rude and wear funny clothes. more

Our comments 9/10/2011

Staff is very friendly, especially Dr. Lewis and Coralie. Dr. Lewis is very through and Coralie is very helpful in helping you select your frames. Think they are too expensive but happy with the service, so I guess you have to pay extra for that. Also do think there is a problem with the person who handles the insurance as she doesn't seem to know how to bill them properly and I finally gave up talking to her and because of it I think we were overcharged. more

Annual Checkup 9/9/2011

Appointment was on-time, the front desk promptly checked up on my insurance question, and the eye exam was thorough. Staff was very friendly! more

Very Friendly 9/9/2011

Doctor and Staff are great, been goning to Cal Oaks and Dr.Lewis for almost 15 years wouldn't go any where slse. more

Long Wait 9/6/2011

The staff was friendly, but I had to wait almost an hour past my appointment to be seen. more

EASY GOING 9/3/2011

THE DOCTORS AND STAFF HERE ARE VERY FRIENDLY AND ATTENTIVE, HOWEVER, ONE OF THE WOMEN WORKING THE FRONT DESK HAS SOME THINGS SHE NEEDS TO WORK ON. SHE IS NOT A VERY GOOD RECEPTIONIST. ESPECIALLY WHEN SHE BLAMES YOU FOR HAVING THE WRONG APT TIME. SHE IS VERY UNPROFESSIONAL. more

Going elsewhere next time 9/1/2011

The front office and support staff were very nice and helpful but the doctor was running a half hour late (the office had only been open for 45 minutes) and Dr. Field's was far less than helpful. He seemed completely uninterested in my questions. He only made suggestions for me try to things for dry eyes that I am already doing, despite telling him that I was already doing them. He kept saying, 'this time they will work', as if I was lying. They didn't. I will find another doctor next time. more

Eye Exam 8/31/2011

I have nothing but good kudos for Dr Lewis and his staff for the extensive exam for my glasses after a botched cataract surgery, There are only positive words to express my appreciation for the professionalism seen at California Oaks Vision Center. more

great service 8/29/2011

Staff is wonderful Coralie relieves da pressure from picking out frames. more

The service I get and the welcome I get when I walk into your VisionCenter is amazing. 8/23/2011

I do want to call attention to Coralie... She goes above and beyond, to make certain that all my needs are taken care of. Priscilla Warner more

rude assistants 8/20/2011

I had a mixed experience upon visiting Cal Oaks vision. The doctor herself was wonderful, and I have nothing bad to say about her. My problems were with her assistant who was extremely rude to me, but would have a bubbly personality whenever the doctor was around. The assistant was belittling and made me feel very uncomfortable. more

Always great service 8/20/2011

I have been going to California Oaks Vision Center since I moved out here 8 years ago. While a little pricey, you get what you pay for. The service at the vision center is great, and their two year warranty on glasses is super. I totally recommend Cal Oaks Vision Center!! more
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Complete Family Eye Care- Optometry/ Ophthalmology. Serving The Valley Since 1988.

Additional information
  • Hours: Mon 08:00 AM-05:00 PM;Tue 09:00 AM-07:00 PM;Wed 09:00 AM-05:00 PM;Thu 09:00 AM-07:00 PM;Fri 08:00 AM-05:00 PM;Sat 09:00 AM-03:00 PM
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