California Custom Maid Svc

My wife is a very meticulous and demanding person and when it comes to cleaning she is no different. For these reasons I was a bit hesitant about hiring a maid service. After talking to a friend of ours about the possibility of hiring a maid service, they quickly recommended the service they had been using for a while: ""California Custom Maid Service"". So, I decided to give them a call. Given that I have previously worked in customer service myself, I began to rate the over all service from the moment I made contact with one of their phone representatives. I was pleasantly surprised by the courtesy and professionalism with which I was treated. Since it was my first time calling I figured I wouldn't be scheduled for a least a week. Surprisingly enough, they sent out a crew the very next day. Because the house is relatively small, a two-person crew was sent. They arrived before the scheduled time and with all the cleaning equipment and supplies needed to get the job done. Since it was the first time I had used a cleaning service, I wasn't sure how long it was going to take them to do a thorough cleaning service, so I scheduled them for five hours. To my surprise they finished the job in about three hours and before they left they asked my wife to do a walk through to make sure we were satisfied. Needless to say my wife was very pleased with the work they had done. It has been over a year since, and we continue to use them-each time we call, we are confident we are going to get excellent service and for a very reasonable price. Based on our experience, we will continue to use their service, and of course, we have and continue to recommend their service to our friends and family. more

We have been using your services for over 3 years, across two different apartments/homes on the Westside and we are always satisfied. Your staff is always polite on the phone and they never fail to remind me of my regular scheduled service. We have requested to always have the same people clean our house & we wouldn't have it any other way. All of your maids were good but we just "fit" with our regulars. We'll definitely be regular customers for the foreseeable future, no matter where we happen to move more

I was very pleased and 100 % satisfied with the prompt and excellent service provided by California Custom Maid Service. We had just had a baby and knew family and friends were going to stop by to meet our new addition to the family. I was comfortable with my decision to use them from the moment I spoke to one of their representatives. They saved the day and for that I highly recommend them. California Custom Maid Service was professional and courteous which is why they are at the top of my list and I would not have it any other way. more

Nobody was on the phone for any length of time. The two ladies sent spent every minute making sure my house was clean. They took off my bed canopies and shaked them out, they dusted under everything, they polished the wood. I highly recommend these guys as I got way more for less. more

My guess is that most of these reviewers here probably leave their crap all over the house, dishes in the sink, etc. and then expect the company to be able to magically clean around it. Otherwise, I am truly at a loss, because I have been happier with this company than I was paying 5X the price to Molly Maids. more

I have been using this company for years and was in shock by the terrible reviews I found here. I have a 4 bedroom house and use themon a b-monthly basis. I have a teamwho always comes and always do a wonderful job. I even use this company for my spring cleaning and they clean everything from the inside-out. My guess is that most of these reviewers here probably leave their crap all over the house, dishes in the sink, etc. and then expect the company to be able to magically clean around it. Otherwise, I am truly at a loss, because I have been happier with this company than I was paying 5X the price to Molly Maids. Nobody was on the phone for any length of time. The two ladies sent spent every minute making sure my house was clean. They took off my bed canopies and shaked them out, they dusted under everything, they polished the wood. I highly recommend these guys as I got way more for less. more

We have been using your services for over 3 years, across two different apartments/homes on the West side and we are always satisfied. Your staff is always polite on the phone and they never fail to remind me of my regular scheduled service. We have requested to always have the same people clean our house & we wouldn’t have it any other way. All of your maids were good but we just “fit” with our regulars. We’ll definitely be regular customers for the foreseeable future, no matter where we happen to move. more

CCMS has been excellent for providing good service for people who like to call in a house-cleaning request at the last minute! They make a good effort to provide the cleaning team that you prefer. The pre-pay plan makes it convenient. They are very reliable about keeping appointments and times. I have not had a problem with missing items. I’ve been using CCMS for 7 years and have been very happy with the cleaning service and customer service as well. more

My place was spotless! more

They did a really good job on my place. No complaints. more

They do a great job more

They do an excellent job! more

I have been happier with this company than I was paying 5X the price to Molly Maids more

I had some family over from out of town and didn't have time to clean my home. I knew I had a very small chance of getting someone to come and clean my home the same day but went online and found California Custom Maid. The lady on the phone was very professional and took her time to understand what I needed done and explaining the process. I called two other places and they did not have a same day service. Long story short, less than 2 hours later I had two people in my home and they went through it from top to bottom. Everything was left spotless and I could see that they went above and beyond in making sure my home was perfect for my visitors. The maids asked if I wanted to set up something "regularly" and that the office offers discounted rates if I did. Although this was only a one time deal, I will not hesitate to call them again if I need a cleaning.Not only were they good but the price was definitely worth it.They truly saved the day. Five stars all around. more

I have a 4 bedroom house and use themon a b-monthly basis. I have a teamwho always comes and always do a wonderful job. I even use this company for my spring cleaning and they clean everything from the inside-out.. more

I found this service on yelp. I got the $125 security deposit cleaning special (I don't think it's listed on their website) but I asked about it from he previous review and the guy said it was for 2 ladies, 4 hours of cleaning. I also used the $10 OFF Monday-Wednesday promo. more

Called this company to clean my apartment when I moved out. Looked over the yellow page listings and called several of them. I picked this company because they were the only one that had a "security deposit back move out" cleaning for $125, while the other companies I talked to charged by hour only. They also have a coupon in the back of the yellow pages for $10 off, so even better. The person that answered the phone was very nice and professional, she was clearly hired for her great phone manner. Arrangements were made to meet the two person crew at my previous apartment. I was in communication with the office and the office was in communication with the crew. After a while of observing them, I was confident enough that they would do a great job and left for several hours. When I returned, everything looked great. more