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Businiess name:
California Custom Maid Svc
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Review by:
Guest
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Review content:
My wife is a very meticulous and demanding person and when it comes to cleaning she is no different. For these reasons I was a bit hesitant about hiring a maid service. After talking to a friend of ours about the possibility of hiring a maid service, they quickly recommended the service they had been using for a while: ""California Custom Maid Service"". So, I decided to give them a call. Given that I have previously worked in customer service myself, I began to rate the over all service from the moment I made contact with one of their phone representatives. I was pleasantly surprised by the courtesy and professionalism with which I was treated. Since it was my first time calling I figured I wouldn't be scheduled for a least a week. Surprisingly enough, they sent out a crew the very next day.
Because the house is relatively small, a two-person crew was sent. They arrived before the scheduled time and with all the cleaning equipment and supplies needed to get the job done.
Since it was the first time I had used a cleaning service, I wasn't sure how long it was going to take them to do a thorough cleaning service, so I scheduled them for five hours. To my surprise they finished the job in about three hours and before they left they asked my wife to do a walk through to make sure we were satisfied. Needless to say my wife was very pleased with the work they had done. It has been over a year since, and we continue to use them-each time we call, we are confident we are going to get excellent service and for a very reasonable price.
Based on our experience, we will continue to use their service, and of course, we have and continue to recommend their service to our friends and family.
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