CLEAR

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4976 Sycamore Street #121
Dallas, TX 75214

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(214) 716-5003
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Reviews
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Best

We’ve been a Clear Internet subscriber for several months now. First, there were some teething problems. Their customer support had bungled up my application, but after some phone...

Worst

I had problems with Clear from the start. The service was incredibly slow and would fade in and out. I was trying to take some online video courses at the time and wound up having...

Horrible Experience from Start to Finish 7/28/2011

I had problems with Clear from the start. The service was incredibly slow and would fade in and out. I was trying to take some online video courses at the time and wound up having to cancel them when it took me days to make it through a two-hour tutorial. I called Clear's Tech Support dozens of times, but all they advised me to do was move the modem from the front of my apartment to the back, or vice versa. There was lots of tears and cursing involved for about a year. I moved to another neighborhood where Clear did not operate, and they wanted to charge me an early termination fee. They also charged for me for a month of service that I did not use, claiming I had not called to cancel my service when I moved. (I had.) This was the worst experience I've had with an Internet provider by far, and I would definitely recommend not using them. more

Clear SUCKS 1/15/2011

This is the worst internet/phone service I could have chosen. Been paying for a telephone number for the past 3 months to learn that the number I've been paying for is not correct. The Visa Rewards card they give you to spend on your phone bill, etc is bogus. Their entire service is bogus. more

managed to resolve the problem within 24 hours. 8/7/2010

We’ve been a Clear Internet subscriber for several months now. First, there were some teething problems. Their customer support had bungled up my application, but after some phone calls and one letter of complaint, they managed to resolve the problem within 24 hours. more

It’s awesome. 8/1/2010

I take the bus to my school’s campus every day. I love being able to plug in my CLEAR modem and do work on my laptop during the ride. I can e-mail assignments, do last-minute studying and watch lectures. It’s awesome. more

Great prices and wonderful service 8/1/2010

Great prices and wonderful service. I was needing a garbage collection service right away and they were there that day and removed the next day as requested. I would suggest them to anyone in need of a dumpster. more

surprised with the speed 7/16/2010

I used Clear Internet Service and have not encountered any problem installing the software. You can check the signal strength from the installed software. It was activated when I got home and I was able to surf right away without waiting for 24 hours activation period. I was surprised with the speed of my page load, faster than the wifi connection I’ve been sharing with my neighbor for 4 months. more

so far i love their service. 7/11/2010

I got the home plan with clear internet service. I bought it over the phone on Thursday December 10th and got over the mail the next day,Friday. It was easy as 1-2-3 to install, all you have to do is plug it in. I can surf the internet like crazy now!! It is super fast. I even downloaded 100 songs to my computer and it did not take me a long time. It might be too soon to say i would recommend it but so far i love their service. more

The speed and convenience is definitely outstanding! 7/9/2010

I love being able to take my notebook everywhere I go and write. This lets me research articles and publish them no matter where I am. The speed and convenience that Clear internet service delivers is definitely outstanding! more

impressed with the connection speed 7/8/2010

First of all I want to say… I am really impressed with the connection speed and the affordability of Clear Internet Service. I am very happy with Clear Internet service. I’m already telling friends and neighbors about them, and its advantages over their competitors. more

great quality, great service 7/4/2010

CLEAR Internet Service has great quality, great service – I love it!! I was tired of not making connections with the other internet company. I highly recommend their internet service. more

most satisfying internet provider 7/3/2010

CLEAR Internet Service has turned out to be the most satisfying internet provider I have had to deal with. Start-up was a breeze, and the connection is never less than perfect, no matter where I am operating from. more

Worst Service Ever 7/2/2010

The worst service I experienced in my life. For one month I have spent hours and hours with them spending my daytime cell phone minutes. First they made me go from one service to another, from on the go to home service, even though there was no signal in my apartment. They convinced me that the service would work, and still wanted to make me keep the service. After a technician came and confirmed that there is actually no signal at my address. After that it was a hassle calling them back and forth to cancel the service. They told me that after they receive the equipments they will cancel the service. But I still see my account in pending stage. And a refund has not been issued yet. They probably will refund me the money. But how they r going to refund me for the time I spent in last one month, which would be over six hours of my time at $50/Hr. And every time I have to tell the same story to everyone. Also they will put me in long hold, reading the note. I don't know how many times they need to read the note in my account. They should have a status or decision in a dashboard already for easy access. Finding for the information is like they r looking for the G-spot or something, analyzing every single detail in my account. So next time anyone try to get this service be careful, and get a tech guy come to your house first that u actually have service in your address. Good luck and Happy 4th.. more

Clear is the Best! 6/13/2010

Clear is really the good internet service provider here in Dallas. And won't wait me anymore to load my page, it really gives me a fast work right now... more

They really rock! 6/4/2010

Clear really rocks! more

They are at their best! 6/3/2010

Clear is the best when it comes to Internet service. Their connection are great it is fast and I am not getting bored waiting for the page to load. Their service is the best way to browse world wide web. Awesome! more

Worth a penny! 5/23/2010

The great service has been everything I hoped it would when I first contacted you. You have certainly delivered results. Thank you so much. Worth every penny. more

Clear Internet Dallas Rocks! 5/19/2010

Clear Internet Dallas Rocks! more

Clear Internet Dallas Rocks! 5/18/2010

The internet problem was quickly and properly diagnosed the first time. I will continue to use them and highly recommend to anyone out there!? more
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