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Budget Blinds

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1541 Sarah Brooks
Keller, TX 76248

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(817) 656-7077
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Budget Blinds - Keller, TX
Reviews
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Best

Dear tlcdvm, in response to your review, Budget Blinds guarantees installation satisfaction. If you haven't been contacted after a year, I assure you, we do not realize you're un...

Worst

I ordered shutters and had only one room that did not turn out. The shutter were not cut correctly, frame was cracked during installation and the hardware was wrong. I spoke to Lo...

Editorial review from Citysearch 4/10/2013

RE Budget Blinds Exclusive No Questions Asked Guarantee: Thank you so much. That's an awesome guarantee--so convenient and so appreciated. I really appreciate being able to contact you and have you make this so smooth and simple. I will contact you if we need assistance. I will tell my friends about this great service. more

Editorial review from Citysearch 4/2/2013

We love the blinds and are estatic about the shutters! Everyone who has seen the shutters is impressed with them. We are thinking about doing the other window. I will call you in a couple of weeks to set an appointment for measurements. more

Editorial review from Citysearch 3/5/2013

Hi Lori! The blinds and the shutters both look great. The shutters just make such a HUGE improvement to the entire house. It just really makes it look very classy in there. They look like they were always there and built with the house. I can't say enough good things about them! They are wonderful!! Thank you!! Thanks for everything! Have a fantastic weekend! more

Editorial review from Citysearch 2/28/2013

Floors done and inside paint done. Need to paint outside of house but waited for our budget to recover. Shades look awesome in kitchen. Wish I would have done it sooner!!! more

Editorial review from Citysearch 2/20/2013

Lori, Phillip just finished installing our new blinds, and I love them! They make a wonderful change in the rooms they were installed in. Thank you for your help with this. more

Editorial review from Citysearch 1/22/2013

The shutters and shade look great!! It is nice to be able to open or close them depending on where the sun is. more

Quality and service guaranteed! 5/5/2012

Dear tlcdvm, in response to your review, Budget Blinds guarantees installation satisfaction. If you haven't been contacted after a year, I assure you, we do not realize you're unsatisfied. Please contact the office so that your issue can be addressed. As you may know, we have been in business for over a decade and have installed over 500 shutters a year to many satisfied customers who send their friends and relatives to us for all window coverings. Our goal is to bring you the best products and service at the best value. And yes, we're nice to boot! Please visit our own website to see more products and reviews: Thank you! more

Good product but horrible support 3/26/2012

I ordered shutters and had only one room that did not turn out. The shutter were not cut correctly, frame was cracked during installation and the hardware was wrong. I spoke to Lori right away and one year later this problem still has not been fixed. I would NEVER recommend a company that does not offer support and correct their mistakes. Lori is nice but that has not fixed my window and I waited one year for her to correct this before leaving this review. more

Great experience with Budget Blinds 2/24/2009

We loved doing business with Budget Blinds and Lori. She didn't promise the best prices, but made perfect reccomendations after asking a few questions about what my wife and I were looking for. The window coverings came in on time, the install went smooth and we feel we received very good pricing. We will definitely reccomend Budget Blinds to all of our friends and won't hesitate to use them again. more

I love my blinds and shutters from Budget Blinds 2/12/2009

I thoroughly enjoyed my experience with Budget Blinds. I had 3 quotes for blinds and shutters and Budget Blinds was, by far, the most professional of the three. Furthermore, I was very impressed with the suggestions I received from my salesperson. I thought all blinds were the same and that I had minimal options within my budget. Instead, was given choices including the least expensive of the three quotes to some that allowed me to personalize my home with unique products. I love my blinds and shutters!! The installation was excellent and all of my questions were addressed in a timely manner. I highly recommend this company for blinds. Pros: professionalism more

Horrible customer service 2/1/2009

Budget Blinds of Keller by far has the worst customer service I have EVER received. To start with, they did not show up to the first appointment. They called to reschedule, so I gave them the benefit of the doubt. That should have been my first clue of what was to come. They were 90 minutes late to the next appointment. The estimate was only slightly cheaper than some of the other estimates but I went ahead and ordered our window treatments through them. I was told I would only have to pay for half of the window treatments up front and the remaining balance would be due upon installation. So, several weeks later they came out and installed my blinds. Several of the blinds were incorrect, so I was told that they would order the replacement blinds ""right away."" They also tried to pull a fast one on me and tried to collect the entire remaining 50 percent balance that was due on blinds that weren't even here yet. I told them I would pay for what they installed that day but would not pay for the other blinds until they were installed. I waited and waited for the phone call that the rest of the blinds had arrived, but never received any phone calls. After over a month of waiting I called them every single day for a week. They never returned my calls. (Remember that I had already put a 50 percent deposit on these blinds that I had not received). Finally, after calling and leaving MULTIPLE messages, the lady from Budget Blinds called, and gave some stupid excuse for why she hadn't returned my call yet. She said the new blinds would be in ""any day."" Several weeks passed. No response. I called and left several messages before my calls were returned. (I think she had forgotten to order my blinds and was lying about it) Finally received blinds 1 month later. No apology or acknowledgment of mistake from BB. The owners of BB of Keller/Denton have no clue how to run a company and I tell everyone who compliments me on my windows about my experience. HORRIBLE SVC!!! Pros: The product is nice Cons: The service is beyond horrible more
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