Brotherton Cadillac

I will definitely return there for future car purchases and recommend them to friends and family more

No joke, I am completely satisfied because I was legitimately completely satisfied by both the dealership inventories and Troy Donald, the sales consultant I worked with on both purchases. I have purchased 2 GMC Terrains at Brotherton and both Terrains were exactly the what I wanted in color and features. Thanks and keep up the great work! more

The car is great, I'm impressed with it! Thanks Brotherton Cadillac! more

Dealing with the Salesman, Junior, was a very pleasant experience, one that has not always been that way in the past. I will recommend Junior to anyone looking for a new vehicle. more

I just wanted to send you guys a thank you note for the most excellent service I received with your service department this week. I bought a Yukon Denali 20 days ago and there was a little issue with the brakes being glazed that I wanted repaired. When I found out that this was an exception to the bumper to bumper warranty, I wasn't very pleased. I try not to get angry and am not a very vocal person like that but had to say something. Chris is obviously very good with people - he listened to what I had to say and managed to explain to me that your department values me as a customer and wanted to work with me. He put me in contact with the used car sales manager, Tom. I explained my thoughts to Tom and he agreed to pay for the repair which obviously makes me very happy. Chris could have very easily just said sorry and that it was a policy and there is nothing you guys can do but he went SO far from that. Anyway, thank you guys! Chris was great to work with and I sincerely trust him and your service department after how helpful he was. I will be certainly having all of the service on my new vehicle in the future done with you guys. more

Great personal attention, great car line at Brotherton Cadillac. more

We purchased a used Cadillac Escalade from Gary Hopkins in January of this year. Our family was looking to make the move to a larger vehicle and Gary helped us find the perfect used car. We had purchased another vehicle from Gary a few years back and the experience was extremely positive. When he discovered us wandering the car lot we were relieved to see a familiar face and knew our experience was going to be wonderful with Gary. The process was easy and we are very happy with our Escalade. In addition, Brotherton in general was a very professional and friendly dealership. Thank you Gary for helping us find our new "used" car and we will come back to Brotherton the next time we are in the market for a vehicle. more

. It feels good to give your business to a business that gives - Brotherton is community minded and consistently invests in charitable causes. Never will you walk into a car dealership and feel as welcomed and comfortable as you will at Brotherton. The entire staff is respectful, professional and ready to provide you with the best service available in an all-around quality dealership. more

I love working with Bob Giddens he was so helpful and I love my SRX! more

Excellent product inventory. Personable customer service. No pressure sales approach. Family oriented staff. more

Brotherton is the most honest dealership I've ever worked with. So friendly, never any pressure - like part of the family more

Sales people are friendly, not pushy, knowledgeable regarding their products and very involved with their local causes! more

In January 2010, I bought a 2005 Chrysler Pacifica from this dealership. I really enjoyed working with Brandee Miller, Tom Gloster and Jade Wolters. I never felt at any instance that I was being pushed or forced to make a decision I was not comfortable with. Tom was very patient and flexible. He was so nice that he let me take the car (used car) for a whole day so that I can show it to the mechanic. He did not even ask for any collateral. Brandee & Jade were very prompt in getting back to me. I will definitely recommend Brotherton to all my friends more

We purchased a used Cadillac Escalade from Gary Hopkins in January of this year. Our family was looking to make the move to a larger vehicle and Gary helped us find the perfect used car. We had purchased another vehicle from Gary a few years back and the experience was extremely positive. When he discovered us wandering the car lot we were relieved to see a familiar face and knew our experience was going to be wonderful with Gary. The process was easy and we are very happy with our Escalade. In addition, Brotherton in general was a very professional and friendly dealership. Thank you Gary for helping us find our new "used" car and we will come back to Brotherton the next time we are in the market for a vehicle more

Every division at Brotherton’s is amazing: sales, support, service, selection, and attitude. I made the switch to buying from Brotherton’s in 2005 and am there to stay. Actually, I can’t even imagine going anywhere else. I have now purchased 3 cars from them and feel like a walking billboard for their dealership. They treat you better than any other dealer I have ever worked with. In the past I have bought from Bellevue BMW, Barrier, Acura of Bellevue, and Infinity of Kirkland. None of them come even close to treating you like they do Brotherton’s because they treat you are family. more

GREAT PEOPLE ,GREAT ATMOSPHERE more

Brotherton is a true "Community Champion" - they truly put customers first, and is an example of how businesses can empower others to make a positive change in the community. more

I am a loyal Cadillac owner, and I wouldn't buy a car from any other dealership! In addition, Brotherton's generosity for charities such as Children's Hospital is amazing. Thank you Brotherton! more

Thanks for the excellent service and great staff at Brotherton Cadillac! more

Chris in service is excellent. Great Follow-up Brotherton Caddilac. more