Brooks Plumbing Co

Great to work with. They usually can come out to our properties within 48 hours. They let us know what was wrong and then makes the proper repairs. more

I have used Brooks for a number of years. They have excellent response time and Terry is awesome to work with! I highly recommended Brooks for all your plumbing needs! more

Fast friendly and reliable! Have used them numerous times on my rentals and personal home. Definitely recommend them. more

Brooks Plumbing--simply the best! We have an OLD building. We have had more plumbers than most--and without a doubt, our favorite and THE MOST RELIABLE is BROOKS! We trust them completely. They always show up when they say they will; complete the job in a timely manner and charge what is reasonable for the work done. But what we really love is that Terry is someone we would trust with anything. If I would choose a team of folks to be by our side in an emergency, someone to count on--Terry would be at the top of that list. We all know contractors vary A LOT. Trust me. This guy is a gem. more

I had a plumber from John's Plumbing & Pumps come out in spring 2007 because I had a leak in the hot water pipe in an old house with quirky plumbing. His estimate was $13,300.00 and included tasks like removing the back porch, breaking through the concrete floor of the pump house, installing a new water heater that would have to be INSIDE, all new plumbing, etc. The charge for just the diagnosis and estimate was $147. Thank god I got a second opinion from Brooks! Paul Lightfoot from Brooks was super nice and had a good sense of humor about the old plumbing system and figuring out how it all worked. He was happy to make the repair necessary and never tried to talk me into any unnecessary repairs which I could not afford (e.g., the original water heater was working great). Total to fix my problem was $800--a far cry from the $13,000 I was quoted by the other company!! I called them again in spring of 2008 and Paul installed a new well pressure tank for me. I gave him a big tip for doing such great work--highly recommend him. more

First, Brooks was able to give me an estimate for the replacement of my main water line to the house after several other companies charged a fee just to come to the house. Then, their bid came in $1000 lower than 2 other popular companies. Brooks worked with me and squeezed the project into their schedules early. The men who came and did the work were professional, courteous and efficient. When they left, the work area was cleaned up well and left in a satisfactory state. Brooks was recommended to me by a friend, so I hope I can pass the word on how wonderful it was to work with them. Oh and the receptionist that I spoke to was very polite and helpful throughout the entire process as well. RESPONSE FROM Brooks Plumbing Co.: Thanks so much for the review. We try really hard to provide top quality service from the first phone call all the way through the process. It makes all of us feel good to know we were able to help solve someones problem. more

I came home after a day out and discovered that a pipe had broke in the ceiling and drenched the house. Brooks sent Paul out right away and he was able to get the whole thing fixed relatively fast. He offered different and cost efficient ways to fix the issue and tried his best to steer me towards the cheapest way. more

After having septic pipe separate from the tank the water started backing up. Called Brooks on Monday and only appointment was the following Friday afternoon. The guy came out and just looked at it and said there was nothing he could do until Monday. When i scheduled this appointment I asked them to bring camera to see if pipe was broken or just backed up. So I'm not a plumber but wouldn't you have flushed the pipes then looked through the camera to make any assumptions? Just saying. So after the service tech said he didnt bring the camera and mentioned he had a long week (like mine wasn't without water) and made a snide comment I then called the main ofice and complained. Then within 15 min he was back with the camera, the put it through the trap...he couldn't see anything due to the dirty backed up water..again, wouldn't you rotor the pipe first so the water wouldn't be there? I did like the when he first got there and said it was broken and nothing he could do till Monday but still wanted the trip charge of $49.95..NOT. but yes still paid him after all the $@!#% just to get him off the property...then called Rotor Rooter, same day service and very professional...I know whom I'm calling next time. more

I had two appointents with Brooks and they never showed up. They didn't call to say they were running late or apologized for the bad customer service. I had to call them and ask what's up. I found it disrespectful and unprofessional. I'll take my money else where! more

always does whatever it takes to get difficult jobs done asap and as well as needed more

I have been using the services of Brooks Plumbing for several years, and have always been very pleased with their professionalism, knowledge and courtesness. Paul just finished repairing/replacing my laundry drain. Little did we suspect that it would be a major repair. He had to remove the plaster and lath to open up the wall, and then had to deal with the, 1940, blown in insulation that turned to dust as soon as he touched it. But he did not complain and replaced the drain and rerouted the vent stack to provide a better drain system. I will always use Brooks Plumbing and will recommend them to anyone that has plumbing needs. Wheather it's repair or replacement, Brooks is the plumbing company you should call. more

My wife and I have had Brooks Plumbing come out to our house a couple of times. Most recently they came out and fixed two outside sprinklers and a tub that was leaking. They took care of everything. I like that they sent out the same guy, Paul, they didn't change the plumber. I definitely recommend them. more

The service I received was excellent. I could not be more pleased. I was very relieved that the repair and replacemnent of the water supply line was done correctly and solving the drainage problem worked better and easier than I expected. I have recommended your fine service to all I know, and will continue to do so!!! more

All is marvelous with Brooks Plumbing. They come in and always wear shoe covers. They're outstanding young men, who are smart and remember us every time. We've spent 20 years in this house, been here a long time, and they talk to us while they're here and are gentle and caring. I would invest in the company, if I could. How's that for a recommendation? more

Brook's Plumbing Co. put in a new ceptic pipe and fixed our toilet. They did excellent work-it was fast and efficient. Their availability was very good, they left a clean workspace and we were very pleased. We would highly recommend them. more

Brooks Plumbing Co. were all 5's! They were here right away and everything was easy and they got it done. I have no complaints at all, and will absolutely use them again. more

We have used Brooks Plumbing for several years now and for a variety of plumbing issues. They always were prompt and did a great job. If you need plumbing assistance in the area, give Brooks a call, you will be pleased with the results. more

I was referred to Brooks Plumbing by the woman I bought the house from. I needed to have a sump pump hooked up professionally because it is a rental house, so I called Brooks. The plumbing company I usually use were unwilling to come out, possibly because of the crawl space, but Brooks came out the very next day and did the job. Unfortunately, I had to have them come back, as the pump was not installed exactly how I wanted. They agreed, and they came back and installed it properly. They did what they said they were going to do and they got back to me right away. I am very happy with Brooks. They will be my next plumbing call. more

I am very pleased with Brooks Plumbing. They arrived when they said they would, and they did a good job. Everything is working well, and I have had no problems. I will call them again. They replaced a really old toilet and put in a new one. My mother had used them prior to me. I was very pleased with their service. They were one time, they did a good job, and they were very polite. Brooks Plumbing also cleaned up after themselves well. more

On a Sunday a pump broke in my shop, and water was gushing out of the front door. I called around, and Brooks Plumbing was the only one who was able to come out. Right off the bat they told me what they were going to charge. I said that it was alright, so they came out to fix it. The service was good. In fact, the neighbor came over and said that if they ever had a problem, Brooks Plumbing would be the one they used. more