Brooklyn Zoo & Aquarium

I love taking my younder siblings to these types of places. Good to keep them knowledgeable. more

I have shopped in petstores my entire life and have to say this ranks as one of the best.Nothing but great experiences. They have everything and are extremely helpful. Reading these rediculous claims tells me that there are some petstores that are posting these bad reviews. Jealous I guess of one of the best out there. more

NEVER GO HEre unless u want your dog to die! today wendsday September 22, 2010 my dog had surgery! and this is why: okay my dad my sister and i decided to take my dog, Joey, and my other dog, Gizmo, to get their haircuts done. okay so we drop them of they tell us 5 okay come back at 5 she says 1 more hour. okay my sister went to pick them um and my puppy Joey, just turned a year old last month, the groomer cut open his RIGHT EYE LID!! o my god i was histericlley crying and my dad telling me he will be fine he JUST needs stiches so okay i stopped crying up until the part where we take him the vet and find out his OTHER EYE ALSO IS SCRACHED! so now he had surgery AND my sister was dumb enough to take GIZMO BACK so they can finish him, alrite. so she gos back and his lip is cut open so HE ALSO got stiches how harrable is that? now i have 2 dogs in pain n all their worried about is them getting sewed! they dont even care about how this is guna effect me, a 11 year old girl, and my relationship with my dog! i have had 3 dogs leave me! i'd hate to see a 1 year old leave me cuz of them! i recently had a dog the best cutest dog given to me in my life run away and it was hard and she was three so Joey was a gifft to me and my parents dont want any more dogs i just want my baby to feel better! more

It's wrong how the dogs r treated -They realy dont care about the pets in that store wheather there for sale or getting groomed it's all about the money And the workers there are very rude and the place smells Yes I know it's a pet store but still you can keep it smelling clean. Pros: price is good 4 the work U get Cons: How the pets R treated more

I baught fish here, they died right away like the next morning. One was sick, they all got sick and passed away. My turtle died a week after I got him. I hat ethat lady at the cash register Debbie with the rainbow parrot n her shoulder who won't shut up. She overpriced me for the yellow lutino cockatiel bird Buttercup. She lied about the gender, screwed me over. And gave me a bird with one toe missing on one foot. They told me the bird was a boy. I was getting a boy for my female coaktiel pearl bird Thunder. I bring Buttercup home and she starts pecking and bullying thunder around. Buttercup then lays eggs on my lap. I would love to sueeee this place and pull a lawsuuuuit against them. Not fair, not cool. Pros: I have a lovely pet Cons: Scammers, liars, they overprice you more

This pet store is by far the very best around Brooklyn, with the best prices. I compared all of the other pet stores in the area. The reviewers below must be crazy for saying those negative remarks. When you walk in the store, you can tell that you WILL definitely find what you need here! They have EVERYTHING. I have a lizard and a cat, and their prices are much lower that other stores (even on-line) for pet foods, toys and even grooming. I had my cat groomed and my cat is hard to handle, but the woman did a beautiful job and she was brave, because my cat scratches and bites. They are always polite and helpful and you get no attitude from the workers, like you do in so many other stores in Brooklyn these days. It's a refreshing, happy place and you want to keep going back. Keep up the great work, B. Zoo :) Pros: Low prices, happy atmosphere, pet knowledge Cons: semi-loud music more

I had to give 1 star because the review wouldn't save, but they can't even get one star from me.\r \r This is the worst place to get your pets groomed. I took my little Silky Terrier there to be groomed and they ended up hurting her. They cut the pad on her front paw and just fixed her up and gave her to me. I noticed she was limping and her paw was bleeding when I got home and when I checked her paw I saw a 1/4 size slit on her paw. They never told me anything, I called immediately and they tried to act as if they didn't know what I was talking about. I took her back, and they said they didn't know what happened and that the groomer had left (yeah right, at 2:30 in the afternoon!) After 2 days I realized that it was still bleeding slightly and hurting her. I had to take her to the vet to get something to put on it. I went back to them and they gave me the run around. I hate this place, they should not be able to get away with the things they do. Go to Billy and Tommy's Groomers on Avenue L bet. 92nd and 93rd avenue. They are the best! They are reasonably priced and do a great job. Cons: They harm your pets, it stinks terribly in there, you have to ask around for someone to cash out merchandise, horrible customer service. more

I am never going back to this store again. This year, I spent over $700.00 at this store. There is a big fat guy in the marine section; he was very rude to me and looks like he does not like his job. He is always in a bad mood and takes it out on the customers. Also, it takes them a very long time to acknowledge your presence. Well beware of the silent customer because Brooklyn is fragmented with stores just like this one. I am going to spend my money at the World Class Aquarium located on Flatbush Avenue. The staff there are always in good mood, plus very informative. I will just have to endure the extra 15 minutes drive to a professional and friendly driven establishment. \r Pros: Convenient Location Cons: Rude Staff and Bad Service more

It's hard to believe that anyone would give negative reviews about this pet store. I'm suspicious of some of the reviewers' motives. Sounds like they may be jealous competitors to me..... Anyway, the Brooklyn Zoo has been my neighborhood pet store for many years and it is by far the best in Brooklyn. They have every animal you've ever heard of and the staff is so friendly and eager to help. Their prices are always lower than anywhere else, even Petco & Petland Discount. The store is colorful and interesting and very clean and sanitary. My son's teacher took his 4th grade class there on a school trip so the kids could see all the puppies, kittens, fish, rabbits, etc and they had a great time. If you have a pet or are looking to buy one, I strongly suggest visiting this store.....you will NOT be disappointed. Pros: Great selection & Prices Cons: Only one location more

I wouldn't shop at the Brooklyn Zoo & Aquarium if it were the last pet store on earth. They don't care for their pets properly. I've seen dirty cages and dogs that look unkempt. It's crowded and hot. Their groomer doesn't have the greatest reputation. Read up about the puppy they cooked to death there, and there are other unpublished grooming incidents that have happened there as well, not as severe thank god. There are plenty of places around to buy pet supplies. I wouldn't recommend going there at all. I know I wouldn't. \r \r The store is very crowded, lots of stock around making it difficult to manuver around the store comfortably. more

I have been to the Brooklyn Zoo & Aquarium many times in past years ... but not because I wanted to shop there - it was required by my profession to be there once a month for a portion of the day. \r I have to say - the place is wall to wall Stocked - but it is also wall to wall customers and there is no room to walk. You have to wait to be tended to. The whole place is filthy. The grooming room is a overly filthy dirty HOT BOX that they rent out to a vet clinic with uncertified staff. Dont get your pet vaccinations there in that room. Its not necessarily the visiting clinic - but the conditions of the room that they work in. It is absolutely filthy, too small and gets so HOT in there I am not sure how the animals can survive the heat especially if there is a dryer going.\r \r I do not recommend this place to anyone - go the distance and find a place that cares about their animals - not the dollar your animal can contribute to their pocket. Pros: has many items Cons: dirty and hot - over crowded FIRE TRAP !!! more

After reading the two previous reviews I decided to pay Brooklyn Zoo and Aquarium a visit. I agree that the store is well stocked, but I was totally ignored by the staff. No one greeted me when I entered and no one asked if they could help me. I still would have recommended this pet store if it wasn't for the abuse of a puppy that occurred while I was there. There was a staff member (easily recognized by the ZOO t-shirt) with three puppies on leashes. I turned away from them and then heard a s**p and one of the puppies yelp loudly. When I turned to look, one of the puppies was cowering. I wish I had had the nerve to confront the staffer, but all I could do was leave. If you still decide to buy a puppy from this pet store I suggest you check to see if he/she is ""hand shy"". but I really hope you decide to shop elsewhere. \r more

If you have a pet & want great service, a huge selection and warm customer service, you should shop at this store. They go out of their way to help you and their prices can't be beat. They have the cutest puppies in the front window & beautiful fish & birds. It is very clean and the atmosphere is bright & friendly. Their prices on dog food are much cheaper than in the supermarkets!\r \r \r \r Pros: Enough staff to help you more

It's a friendly, happy store, deep and wide, with a very exotic and diversified selection, something for everyone. If it ain't there, God hasn't created it yet. Debbie greeted us with the biggest smiles as we walked past the counter. It seemed she was attending to a half dozen people and maybe even one on the phone. Her attitude seemed to chuckle ""the more the merrier"". Later, she paused to introduce my friend and I to an adorable Chihuahua puppy. There are many different, beautiful, and amazing creatures there. They have a fine selection of puppies for sale along with cats for adoption. Grooming services were available. The staff was friendly, sharp, professional, and attentive. It's the perfect pet stop. Go there! Enjoy! Wonder! Expect to linger. Be prepared to find yourself returning home with a new found friend. John Brennan Pros: organized, variety, pricing Cons: needs more space more