My dear mother in law was in town visiting a few weeks ago. The night before she was due to come in, our AC went out. The Indian summer we were having held very bad timing with her coming in. I called 2 companies to try and get someone to our home immediately. Both told me they were swamped but would be happy to come out Monday. Understandable, but not acceptable. I called Brody, and they had a technician out just hours after I called. The tech had a magic touch because he was at my house for about 15 minutes and got the AC running again. I cannot thank you enough for your quick and excellent customer service.
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