I just wanted to write and commend the service I received from Billy. I called in and contacted the company about an emergency on memorial day and he called back within 10 minutes. He arrived on the earlier end of the time schedule he set and was very receptive to my numerous questions. He solved all the problems quickly and instructed me on what he was going to do as a repair and why. Even more than the repair I appreciate the information he was willing to provide and that he did so in a way that I could understand as a non technical person.
more