Mark, the president, was very responsive and reliable. He responded to my initial e-mail request in less than an hour and within 15 minutes in my subsequent e-mail conversations. He was easy to reach by phone, and was very good at following up dates, times, prices, etc. Mark had a very good attitude and when I told him I didn't have enough items to move for the 2 hour minimum, he was willing to waive the travel fee, which is an additional 25% of the overall cost. I had called another moving company and it took them at least 2 days to get back to me; needless to say, I was not impressed.
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