We moved from center city to west philly in mid-June. Initially we were a bit concerned with all the 5 star reviews of broad street movers as it seemed a bit too good to be true. We were the second move of the day scheduled from 12-3, and were told they could arrive as early as 11. The elevator at our new apartment was reserved from 12-3 as well. Non-ideal, but both the movers and the apartment had specific blocks of time and were inflexible about adjustments.
The movers did not show up early, and were in fact an hour late. Upon arrival, they were rather non-chalant about the fact that they were late, and didnt seem concerned about the prospect of missing our second elevator reservation. luckily the people who had the elevator reserved after us only moved one item, so we were able to use the next slot.
all in all, they moved things satisfactorily, though i wouldnt classify it as a 5 star experience. the guys were nice enough, but just really didnt seem to care about the logistics and impact of their lateness. im not sure why every rewiew is so perfect, but we had a different experience. also, ive read reviews stating Mark is there on every job, this is not the case.
Pros: items were moved in 3hrs. price was as promised.
Cons: arrived late, dropped television.
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