I am a patient of Brighter Dental Care, and at 63, I am still afraid when I go to the dentist! I began to have pain in my lower right tooth. This unexpected pain could not have come at a worse time. I was feeling so overwhelmed and stressed, that this tooth ache sent me into a panic. It was an additional pressure, added to all that I had on my plate, and I became really upset.
I called the office and they got me in the next day as an emergency. I went in and saw Dr. Singer and he explained what I needed to have done. They scheduled me two days later. When I arrived, I was beyond nervous. I was so fearful of the pain I anticipated, that I had really worked myself up emotionally. Thankfully, the front desk staff showed concern, and talked with me until I was called in to be seen. I told the dental hygienist how nervous I was, and how I could not deal with pain, especially with all that I had going on right now. She was terrific, and made me feel at ease, and we kidded around a bit, and then the doctor came in. Once I saw him, my anxiety kicked in 100%, and after he greeted me, I blurted out that I can’t handle pain.
I even told the Dr. that if he could put me asleep, and wake me when the procedure was over, I was fine with that, as I already felt like I was having a nervous meltdown. The Dr. really listened to me, and I knew he understood what I was trying to tell him. All I was thinking about was that "I'm scared and please don't let me feel pain." Dr. was great and when he began the work, I did not feel a thing. He was just terrific, and made me feel completely at ease. When everything was done, I was so appreciative, that I kissed everyone, and told the Dr. he was now my "Dr. Painless".
The girls at the front desk set me up for my follow up appointment, and when I got in my car to drive home, the relief I felt from all my anticipated fears just seemed to slide off of me; and I felt calm. I needed to do something more to show the staff and Doctor how much I appreciated all they did, so I drove over to a near by store, and bought cake and cookies for the staff, then drove back, before my drive home, to drop it off, and say thank to every one again.
It is such a comfort to know that I can expect the prompt attention, the professionalism, and the help of a terrific staff that is there to help from booking an your appointment, to seeing you through, to the completion of your dental needs. Brighter Dental helps you, no matter how little, or how much dental care you need. I recommend them to everyone!
For me, Brighter Dental and the entire staff, are "second to none".
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