Bright Touch Maids

very satisfied more

Thanks for excellent service! more

Bright Touch has been cleaning our home(s) for several years. We have been very pleased with the service they provide. They are very flexible whenever we need to change the schedule. And, our house is very clean when they leave. I always look forward to our monthly visit from Bright Touch. I have recommended them in the past and will continue to do so. more

I used Bright Touch for about a year and they were always consistent and reliable. I just had my condo cleaned again after a year break from Bright Touch, and I am very pleased with the job they did. They remembered to clean the fans, they washed and dried the sheets (I LOVE that service!), and they even tackled a fresh stain on my rug. I will be restarting monthly service with Bright Touch and hope they will continue to deliver consistent, quality service. more

I have been a customer for 7 years. I have been happy with the service I have received from Bright Touch each and every time they have cleaned my home. The cleaning staff is efficient and professional, and the office staff is friendly and informative as needed. I recommend Bright Touch to all! more

I've used Bright Touch Maids in all of my houses for over 12 years. I've never had a problem. They are always on time. If they do have a scheduling problem, they will call me right away. They have a key to my house, so they just go right in the house. I've never had anything missing or broken. They're just awesome! more

We're very particular and this cleaning service has never disappointed us-all staff very professional, punctual, friendly and very thorough when cleaning-Stacy (office staff) is very friendly and calls a day in advance to remind us of our scheduled cleaning - overall, superior service. more

I started using Bright Touch Maids ten years ago. Up until when I was 65, I cleaned everything in my home myself, so my experience with Bright Touch Maids was my first experience with any cleaning service. Over the years, I have gotten more meticulous about the quality of cleanliness in my home. They do a walk through of my home with a clipboard of what things need be done, and they follow it exactly. They do it pleasantly and diligently, too. Every time someone comes to clean, I think how lucky I am to have them there! I like everyone they send; I have good rapport with all of them. The communication is very open and easy. One time I told them about a new installation that I had in my bathroom, and I let them know that it was never to be touched with ammonia. They assured me that they don't use ammonia in their cleaning products because they don't ever want to take the chance of damaging anything in the homes they clean. I have never had to report any damage, breakage, or missing items. The only occasion that I can think of was when they were cleaning by my mantle and picture frame fell on the ground. They didn't hesitate to offer to buy a new glass for it and also clean out my refrigerator as an added service. That was so nice of them. Over the summer, I also had workmen in my condo, and they were not clean at all. When you compare them to Bright Touch, it's like the perfect example of good and bad cleaning work. I have recommended them to others before, including my building management because they are THAT good. I have always been very pleased with this service. more

I called Stacey to tell her I was very happy with the job Bright Touch Maids did. They did the work quickly and acted very professionally. I felt comfortable asking them to get me in touch with their carpet cleaning contractor, which also turned out to be a great experience. Peter was fantastic. more

Bright Touch Maids have been cleaning my home every two weeks for a number of years now. They generally show up when they say they will, and they do a decent job. I'm not going to say it's perfect, but they do a fine job. Whenever I've had a problem, they have been prompt about fixing it. RESPONSE FROM Bright Touch Maids: Dear Mrs.Arcenaux, We appreciate you taking the time to give us a review and we appreciate your 12 years of business. We feel here at Bright Touch Maids that anything less than a 5 star is a failure. We welcome your coments on how we can become a 5 star company to you. We look forward to another 12 years and more of service to your home. We also look forward to making you a "Raving Fan". Thank again you for your business. Stacey Robinson Owner more

Bright Touch Maids does biweekly house cleaning for me. Everything usually turns out pretty good, not as good as if I did it myself in certain areas but still pretty good. Never had any problems and nothing's broken. more

I've had Bright Touch Maids since 1998 or 1999. This is now the second house they've done for me. I am very, very pleased. They are reliable, they are very trustworthy, and they do a great job, always. When they say they'll be there, they're there. Most of the time, I've not been here when they working in the house. I have never had a worry about things going missing or anything like that. more

Bright Touch Maids is great. I've used them for about six or seven years, a really long time and they do their job perfectly. They're really nice and I trust them in my house. E. Warner more

I have used Bright Touch Maids for over a year now. They are very responsive to any requests that I make. They are also very easy to work with and they have always done a great job in my home. I also think they have the best prices around! If you are in need of maid service I would highly recommend them! more

Excellent attention to detail and customer service every single time I've worked with them. Pros: null Cons: null more

We have been using Bright Touch Maids for about ten years. They are always reliable, communicate well with us as their clients, and provide wonderful customer service. I am always happy to return to a spotless home on the days they come to clean. I also have purchased cleanings as gifts for friends at various times and they were always pleased too. I definitely recommend them. more

We have used Bright Touch Maids for many years now. We have been very pleased with their service. They started back at our old town home and moved with us to our house three years ago. Have never thought about switching. Great service, always call to remind us, keep our house super clean. We would go crazy without them. Thanks Bright Touch Maids! I highly recommend them to anyone. more

We are satisfied overall with Bright Touch. We've been with them for a while and had to ask to change ladies a couple times when we had a few issues but they set us up with someone different without a problem. We are satisfied with our current housekeeper now. She is very sweet and capable. more

I used Bright Touch Maids for 10 years. They were always so friendly and professional at the same time. When I had my second child they gave me a beautiful basket filled with baby items and a card for a free refrigerator cleaning. One time when they had to reschedule my cleaning they again gave me a free refrigerator. cleaning. My home was always cleaned so well by them. I have now moved and have gone through 3 cleaning services in 8 months. I am so frustrated.I miss you Bright Touch. more

This Is my fourth time useing Bright touch Maids. more